The vacancy is under Professional Training and Education for Growing Entrepreneurs (PROTEGE) program organised by Kementerian Pembangunan Usahawan (http://protege.gov.my/).
Candidate MUST posses a Bachelor's Degree in Civil Engineering.
Entry level or less than 2 years work experience in civil engineering field.
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To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
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To design, refresh and upkeep training materials at regular intervals including Standard Operating Procedures (SOPs) for various training programs.
Identify and certify trainers in Train-the Trainer program, handle training audits, conduct, monitor and evaluates training to ensure the training effectiveness
Responsible to implement effective Quality Assurance program for both front line and support functions, encompassing on-site audits and mystery shopper program
...
To design, refresh and upkeep training materials at regular intervals including Standard Operating Procedures (SOPs) for various training programs.
Identify and certify trainers in Train-the Trainer program, handle training audits, conduct, monitor and evaluates training to ensure the training effectiveness
Responsible to implement effective Quality Assurance program for both front line and support functions, encompassing on-site audits and mystery shopper program
...
