Support the development and maintenance of strong relationships with large corporate clients by understanding their business and financial needs.
Assist in preparing credit proposals, financial analyses, and supporting documentation in compliance with internal policies and regulatory requirements.
Conduct market and industry research to identify business opportunities, emerging trends, and competitive developments.
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Providing application delivery support to meet business need global/regional based.
Triage new Incidents as they are received, prioritize appropriately, and ensure that critical and non-critical issues are addressed in a timely manner.
Design and implementation of support processes using ITIL best practices.
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Acquire new individual customers and deepen relationships with existing clients through proactive engagement and needs-based selling.
Identify customer financial needs and recommend suitable banking products and services, including deposits, loans, credit cards, investments, and insurance.
Provide personalized financial advice and guidance to customers, assisting them in achieving their financial goals.
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The Head, Reconciliation Governance, Operations & Analytics is a strategic leadership role responsible for shaping and overseeing CIMB Group's enterprise-wide reconciliation governance, control framework, and reconciliation operating model to safeguard financial integrity, strengthen risk management, and support regulatory confidence.
The incumbent serves as the Group's accountable executive for the end-to-end reconciliation ecosystem, providing strategic direction and governance over reconciliation policies, operating standards, control effectiveness, management reporting, and issue resolution across the Bank. The role ensures timely identification, escalation, and remediation of reconciliation exceptions while driving a culture of ownership, accountability, and sustainable control excellence throughout the organisation.
As the leader of the Level 2 Operations & Analytics function, the role is responsible for driving analytical insights, balance substantiation, collection account governance, and independent challenge over unresolved reconciling items. Through data-driven analysis and proactive risk identification, the incumbent provides management with actionable insights to enhance financial control effectiveness, improve operational resilience, and reduce balance sheet risks.
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