Support System/Software and Maintenance Teams by troubleshooting major issues, investigating technical problems, preparing documents, meeting clients, conducting site tuning, and ensuring customer satisfaction.
Plan and Conduct Training for Internal Departments by organizing technical training, knowledge-sharing sessions, and troubleshooting exercises to enhance team skills and efficiency.
Support Green Mark-Related Activities by attending meetings, preparing necessary technical documents, performing site tuning, and ensuring adherence to Green Mark standards.
...
Functional Requirements & Analysis: Partner with client project leads and users to understand business needs, translating them into structured technical requirements and scalable enhancement designs.
Technical Support & Development: Assist with enterprise Java application development, performance tuning, and post-implementation troubleshooting to optimize system stability.
Database & Reporting Optimization: Design, write, and optimize complex SQL queries for comprehensive reporting, data mining, and detailed data analysis.
...