Conducting bell service activities such as luggage service upon guest’s arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.
InterContinental Singapore Robertson Quay is a seeking a service-oriented and proactive Bell Captain to join our team. As the Bell Captain, you will ensure smooth day-to-day operations at the hotel entrance. Under the guidance of the Chief Concierge, you will be responsible for managing guest arrivals and departures, supervising luggage handling, coordinating transportation services, and delivering a warm and professional welcome to all guests. You will also work closely with other departments to ensure efficient service delivery and uphold the hotel’s standards of excellence in guest experience.
Secures premises and hotel guests by patrolling & monitoring surveillance equipment, inspection buildings, equipment and access points, permitting entry.
To report to work punctually and in full uniform, always maintaining a smart and friendly appearance. Ability to be positive at all times and with an “On the Ball” attitude.