To assist Facility Manager in managing Hospital Support Services (Facility Engineering Maintenance Services, Biomedical Engineering Maintenance Services, Linen and Laundry Services, Cleansing Services and Healthcare Waste Management Services).
To assist your superior in Minimising Deduction/Penalty/ Critical Events, prevent any implementation of clauses in the Concession Agreement (CA) that can cause damages or losses to the Company by the Contract Hospital; timely attended all the Work orders raised by the hospital staff and achieve good customer feedback survey.
To assist your superior in ensuring that Facility Engineering Maintenance Services (FEMS) are according to the Concession Agreement, Technical Requirements & Key Performance Indicators, Master Agreed Procedures, Project Operation Guidelines, Hospital Specific Implementation Plan and other statutory requirements introduced from time to time.
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Must have 33KV Chargeman BO Certificate by Suruhanjaya Tenaga (Energy Commission)Be familiar with & operate to the Scope of Work/SLA’s/KPI’s as defined in the Master Agreement.Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely mannerAssist superior to ensure smooth running of meetings & events at the site.Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situationsProvide backup support for the superior in times of absence.Liaise closely with the client on-site representatives to address problems and/or enhance working environment performanceClearly document & communicate all client expectations to the balance of the FM teamWork collaboratively with facilities team colleagues both within the account & in the wider JLL networkProvide assistance in general administrative activities and any other duties as assigned by the superior on a needs basis.Uninterrupted site operations100% compliance of site to key client and JLL auditsMeet or exceed Client Satisfaction survey targetsContinuously improving service and train technical teamVendor ManagementundefinedQualifications and Ideal ExperiencesCertificate/Diploma in a mechanical, electrical or operational engineering discipline.5 - 8 years of relevant experience in engineering or critical environment space.Having BO-33KV Chargeman Certificate is mandatory.3 - 4 years’ experience in the operation of electrical and mechanical services in Tier III orequivalent data centre or critical facility.Excellent people skills and ability to interact with a wide range of client and vendor staff.Critical environment experience within similar sized site or operation.Experienced with continuous improvement initiatives, client relationship and preparation of
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Hands-on experiences and knowledge in M&E and building related systems, eg CRAC, chillers,
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Carry out planned inspections, quality control, and supervision of employees, sub-Contractors and other services.
Deal with incidents, complaints, breakdowns and repairs.
Act as a Competent Person in providing engineering and technical assessment towards to troubleshooting, identifying the appropriate causes, review and implement the appropriate solutions to be executed by the Sub-Contractors and other service providers.
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Carry out planned inspections, quality control, and supervision of employees, sub-Contractors and other services.
Deal with incidents, complaints, breakdowns and repairs.
Act as a Competent Person in providing engineering and technical assessment towards to troubleshooting, identifying the appropriate causes, review and implement the appropriate solutions to be executed by the Sub-Contractors and other service providers.
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