Acquire new individual customers and deepen relationships with existing clients through proactive engagement and needs-based selling.
Identify customer financial needs and recommend suitable banking products and services, including deposits, loans, credit cards, investments, and insurance.
Provide personalized financial advice and guidance to customers, assisting them in achieving their financial goals.
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Develop and implement eCommerce strategies to drive sales and profitability on Lazada and Shopee, along with other local eCommerce marketplaces
Work closely with Commercial Director and other departments to optimize product listings, pricing, and promotional activities to increase customer engagement and revenue
Monitor and analyze eCommerce market trends, customer behavior , and competitor activities to identify opportunities for growth
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