Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations
Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management
Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence
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Partner with Warehouse Operations, Planning, and Regional teams to provide actionable insights on key Warehouse metrics, not limited to productivity, performance and inventory health.
Monitor and deep dive into operational Key Performance Indicators to identify performance gaps and root causes.
Translate operational business requirements into structured technical solutions and scalable data workflows.
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Act as a senior subject matter expert in retail finance (credit) data and business processes, guiding analytics strategy and solutions.
Partner with business stakeholders to define complex problems, translate business questions into data solutions, and deliver actionable insights.
Lead the design and implementation of advanced analytical frameworks (user analysis, conversion funnels, A/B testing, predictive modeling) to uncover business opportunities through systematic analysis
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Be a subject matter expert in retail finance (credit) data and business.
Work closely with stakeholders to understand their needs and pain points, define problems, and implement feasible solutions through data technology.
Research and implement analytical frameworks (user analysis, conversion funnels, A/B testing, etc.) to uncover business opportunities through systematic analysis.
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Partner with Warehouse Operations, Planning, and Regional teams to provide actionable insights on key Warehouse metrics, not limited to productivity, performance and inventory health.
Monitor and deep dive into operational Key Performance Indicators to identify performance gaps and root causes.
Translate operational business requirements into structured technical solutions and scalable data workflows.
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Undergo intensive internal training to master our own debt collection platform, including workflow configurations, business rules, automation logic, segmentation strategies, and operational features
Develop a strong understanding of how system configurations and workflow designs impact operational efficiency and recovery performance
Serve as a functional subject matter expert (SME) for internal teams and customers during implementation, optimization, and post-go-live support phases
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Work closely with stakeholders to gather and analyze business requirements. Translate these requirements into functional specifications that align with the capabilities of our ERP system.
Facilitate communication across all levels of the organization, from top management to end users.
Clearly articulate technical concepts and solutions in a manner that is easily understandable to stakeholders with varying levels of technical expertise.
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