Oversee all daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service delivery.
Manage and train a team of approximately 15 employees, fostering a positive work environment, setting performance standards, and conducting regular performance reviews.
Develop and implement strategies to enhance customer satisfaction, handle customer complaints effectively, and build a loyal customer base.
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Restaurant Management
Customer Service
Staff Training and Development
Inventory Management
Financial Acumen
Food and Beverage Operations
Team Leadership
Identify, develop and pursue new business opportunities with tile dealers, architects, interior designers, developers, contractors and government institutions.
Build and maintain strong long-term relationships with key decision-makers to generate repeat business and project opportunities.
Conduct product presentations, meetings and consultations to promote the company's tile and mosaic products.
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