Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Visit, service, and conduct sales at assigned areas, outlets / Melawat, memberi perkhidmatan, dan melakukan jualan di kawasan/outlet yang telah ditetapkan
Expand into new areas/states as approved and assigned / Menembusi kawasan/negeri baharu yang telah diakui & dipersetujui
Achieve monthly sales targets / Mencapai sasaran jualan bulanan
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Aonic is an end-to-end drone solutions company. We began by providing drone services and has since evolved into a comprehensive solutions provider - creating our own drones, supplying major brands like DJI, and now expanding into distributing smart home products.
With expertise across B2B ad B2C segments, we deliver end-to-end solutions through six integrated verticals: agriculture, industrial, services, retail, academy and lifestyle.
At Aonic, our mission is to empower businesses and end users with innovative ecosystems that drive efficient living through smart technology.
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If you are looking to excel and make a difference, take a closer look at us…
The Business Channel Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...