Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Own and drive the category strategy for mechanical components, including drawing-based parts, ensuring cost competitiveness, quality, and supply reliability.
Lead sourcing and supplier management activities, including supplier identification, evaluation, and development in line with business and technical requirements.
Drive cost optimization and value engineering initiatives, using total cost of ownership (TCO) and cost analysis to deliver sustainable savings.
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Own and drive the category strategy for mechanical components, including drawing-based parts, ensuring cost competitiveness, quality, and supply reliability.
Lead sourcing and supplier management activities, including supplier identification, evaluation, and development in line with business and technical requirements.
Drive cost optimization and value engineering initiatives, using total cost of ownership (TCO) and cost analysis to deliver sustainable savings.
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Helpdesk service support, handling inbound and outbound Req/calls/email.
Lead the delivery of tactical buying activity for operational planned spend opportunities within defined operational spend levels.
Manage transactional buying desk activities and support wider strategic category management including raising purchase orders in line with Lear P2P system.
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Responsible for sourcing and purchasing food & beverage products, packaging materials, kitchen equipment, and other related supplies in line with the company's operational and menu requirements.
Evaluate and select suppliers based on product quality, food safety standards, pricing, delivery reliability, and service to ensure high-quality and cost-effective procurement.
Negotiate pricing, payment terms, and supply agreements to achieve the best value while maintaining product quality and consistency.
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Candidates should possess strong procurement and contract management skills to manage purchasing processes and oversee supplier agreements.
Candidates should possess supplier evaluation and analytical skills to assess supplier performance, compare proposals, and support data-driven decisions.
Candidates should possess contract negotiation skills to secure favorable terms, pricing, and service levels while maintaining balanced supplier relationships.
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To review, control and monitor stock inventory at an acceptable stock level, to avoid zero stock and excess stock situation. Negotiation on process within the requirement of quality, service, credit terms, cost reduction to ensure quality and operation efficiency to meet company’s objectives.
Monitor and communicate closely with supplier to ensure delivery and quantity perform always control.
Responsible for all purchasing related tasks of assigned department for all outlets in the Company.
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Defines sourcing contracts / supply agreements and ensures appropriate contractual agreements are in place addressing flow down requirements, capacity, cost, and commercial requirements
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