1) Manage small team by prioritizing tasks, assigning crew stations (for example: front counter, cashier) and monitoring work quality to ensure the STANDARDS OPERATING PROCEDURES (SOP) are met.
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Analyse complex retail inventory, replenishment and allocation problems involving stores, SKUs, stock, sales, warehouse supply, lead time, festivals and other business conditions.
Take ownership of analysis from problem understanding, data identification and validation through analysis, findings, recommendations and follow-up.
Use SQL, Python/pandas, Excel and BI tools to process, analyse and visualise large datasets.
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Technical Execution: Lead the configuration, testing, and deployment of network infrastructure, hardware, and enterprise software solutions.
Project Delivery: Collaborate with the Project Managers to translate project scopes into clear technical task breakdowns and milestones.
Client Engagement: Act as the primary technical expert during client onboarding, conducting technical kickoff sessions, user training, and status calls.
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Develop and implement the overall Learning & Capability Development (L&CD) strategy aligned with business objectives and workforce capability needs.
Design, develop and continuously improve learning frameworks, competency models, training modules and development programmes to support organisational growth.
Lead organisation wide Training Needs Analysis (TNA) and translate capability gaps into structured learning roadmaps, Individual Development Plans (IDP) and annual learning plans.
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