Call Centre Jobs in Federal Territory - October 2026 - Urgent Hiring - Page 2

Showing 93 jobs results for "call centre" in Federal Territory
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Taman Wilayah Selayang

  • Actively seek verbal feedback from customers and team members at every opportunity.
  • Agree on and implement actions to make improvements to customer service.
  • Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. ...
Posted
a month ago

KL City

  • Malaysian Only
  • 19 Years Old - 40 Years Old.
  • Minimum SPM (higher education is an advantage). ...
Posted
15 days ago

KL City

  • Partner with business leaders as a trusted HR advisor, providing strategic and operational guidance aligned with business goals and growth initiatives.
  • Champion company culture, employee engagement, wellbeing, inclusion, and talent initiatives to foster a collaborative workplace.
  • Manage Employee Relations (ER) and Industrial Relations (IR) matters professionally and in compliance with local labour laws. ...
Posted
21 days ago

KL City

  • Health insurance
  • Opportunities for promotion
  • Professional development ...
Posted
20 days ago
  • 3% – 5% monthly commission
  • Monday – Friday: 9:30 AM – 6:30 PM
  • Saturday: 9:30 AM – 2:00 PM ...
Posted
21 days ago

KL City

  • Contact customers by telephone to follow up on outstanding payments.
  • Negotiate and arrange suitable payment plans with customers.
  • Follow up on assigned accounts and maintain regular customer contact. ...
Posted
21 days ago

KL City

  • Malaysian Only
  • 19 Years Old - 40 Years Old.
  • Minimum SPM (higher education is an advantage). ...
Posted
25 days ago
Posted
2 months ago

KL City

  • Receives requests by email and telephone regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
  • Provide the highest level of customer service, striving for first-contact resolution, responding within agreed timelines on medical claims in line with customer benefits.
  • Ensure that all operating procedures and regulations are followed in accordance with policy terms and conditions. ...
Posted
3 days ago

KL City

  • Receives requests by email and telephone regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
  • Provide the highest level of customer service, striving for first-contact resolution, responding within agreed timelines on medical claims in line with customer benefits.
  • Ensure that all operating procedures and regulations are followed in accordance with policy terms and conditions. ...
Posted
3 days ago

KL City

  • Handle inbound and outbound calls professionally and efficiently.
  • Respond to customer inquiries, feedback, and service requests.
  • Resolve customer issues promptly while maintaining excellent service quality. ...
Posted
4 days ago

KL City

  • Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
  • To actively cross selling Banking/Financial products.
  • Assess/evaluate and propose credit applications diligently. ...
Posted
4 days ago
WFH

KL City

  • Serve as the first point of contact for customer inquiries, complaints, and support requests.
  • Communicate professionally and empathetically to understand customer concerns and provide timely updates.
  • Maintain positive customer relationships by ensuring clear communication throughout the support process. ...
Posted
5 days ago

KL City

  • Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
  • Provide accurate information to customers about products, services, policies, and procedures.
  • Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
6 days ago

KL City

  • Handle customer inquiries through calls and emails for a US healthcare insurance project.
  • Support customers with insurance coverage, claims, benefits, and related inquiries.
  • Communicate in English and the respective native-level language (Japanese or Korean). ...
Posted
6 days ago

KL City

  • JOB RESPONSIBILITIES
  • - Answer incoming calls.
  • - Provide information and resolve issues. ...
Posted
7 days ago

Rosemallow Technologies Pvt Ltd

KL City

  • Identify and target sales lead
  • Build and maintain relationships with clients
  • Set and exceed sales quotas ...
Posted
9 days ago

KL City

  • Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross-sell financial products and services.
  • Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions.
  • Build and maintain relationships with customers, providing exceptional service and support to drive customer loyalty and retention. ...
Posted
11 days ago

Diksha Technologies

KL City

  • Conduct outbound calls to prospective customers using provided lead lists.
  • Introduce company products or services professionally.
  • Qualify leads based on defined business criteria. ...
Posted
12 days ago

Diksha Technologies

KL City

  • Conduct outbound calls to prospective customers using provided lead lists.
  • Introduce company products or services professionally.
  • Qualify leads based on defined business criteria. ...
Posted
12 days ago

KL City

  • Management of Intake documents
  • Sorting, processing and vetting of claims first hand for claims payment
  • Electronic transfer of received claims to the various platforms ...
Posted
13 days ago

KL City

  • Receives requests by mail, telephone, live chat or in person regarding insurance claims/policies.
  • Responds to inquiries from policy holders, brokers, providers and/or others for information and assistance.
  • Performs research to respond to inquiries and interprets policy provisions to determine most effective response. ...
Posted
14 days ago

KL City

  • Provides timely assistance and resolutions to key account customer inquiries and issues through live-chat .
  • Assists customers with shipment booking and queries and handles customer inquiries professionally and accurately
  • Addresses customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery ...
Posted
14 days ago

KL City

  • Participate in the delivery of complex change programs that enhances the business.
  • Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.
  • Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development. ...
Posted
14 days ago

KL City

  • Handle customer inquiries via inbound calls, live chat and emails.
  • Provide effective solutions for customer issues.
  • Follow up and respond back to users on a timely manner. ...
Posted
15 days ago

KL City

  • Handling of calls via the call channel within the target service KPI. Ensure all enquiries and service requests are handled completely, providing first contact resolution or to follow up and resolve within the agreed TAT with customer. For cases that requires more time to resolve, ensure customers are kept informed on the status until it is resolved.
  • To track & report all incoming calls following the standard tracking procedure daily and on monthly basis
  • All calls must be handled in a professional manner and adhere to the quality guide in responding to emails & chats ...
Posted
15 days ago

KL City

  • To handle delivery matters and coordinate with suppliers & customers, prepare shipping documents, arrange delivery to customers etc.
  • To handle customer claims issues with suppliers on logistic matters till it is validated.
  • To handle purchasing matter such as issue PO to suppliers, coordinate with forwarder to make sure the cargo arrives on time. ...
Posted
15 days ago

KL City

  • Flexible schedule
  • Health insurance
  • Opportunities for promotion ...
Posted
15 days ago

KL City

  • Respect and fairness.
  • Trust and integrity.
  • Growth mindset. ...
Posted
15 days ago

KL City

  • Conduct email audits against established quality standards, guidelines, and templates.
  • Record audit findings accurately and flag recurring gaps or non-compliance to the Team Lead.
  • Handle customer enquiries received by phone and email promptly and professionally. ...
Posted
15 days ago

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