Proficient in AutoCAD is mandatory. Experience in SolidWorks
SketchUp
Inventor
or other 3D modelling software will be an added advantage.
Knowledge in furniture construction
materials
hardware
and manufacturing processes.
Able to read and understand technical drawings.
Good attention to detail and problem-solving skills.
+8
Posted
an hour ago
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Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships.
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