Strong customer service and guest relations skills, with the ability to communicate clearly and professionally in English (additional languages are an advantage).
Basic administrative and organizational skills, including handling documentation, scheduling, and simple reporting tasks.
Ability to collaborate effectively with cross-functional hotel teams and coordinate day-to-day operational tasks....
Follow-through: Keep priorities, deadlines, decisions, and next steps visible. Follow up tactfully and make sure commitments reach a clear outcome.
Company operations: Coordinate recurring processes, internal requests, vendors, and records. Within your first few months, establish a dependable way to track commitments so important work does not rely on Yiwei remembering and chasing it.
Corporate and HR coordination: Stay ahead of recurring obligations, organise information, coordinate with accountants, the company secretary, and other specialists, and flag issues early. This includes payroll and payment coordination, recruitment administration, onboarding, and employee records. Specialists provide professional advice; authorised decision-makers approve and release payments....