Lead FWA investigations across International Markets, applying investigative judgement to identify billing anomalies, emerging fraud typologies, and systemic risk patterns.
Deliver quantifiable financial impact through cost containment, recoveries, and forward-looking prevention initiatives aligned to regional savings objectives.
Translate data insights into actionable investigation strategies by partnering closely with Data and Analytics teams to refine triggers, reporting frameworks and automation opportunities.
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Work as a Subject Matter Expert with the architecture team to design the cloud infrastructure to the highest security and supportability levels. Setting out the ongoing support requirements on day 1.
Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS. o Build and maintain CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, and Git. o Implement Infrastructure as Code (IaC) using Terraform for consistent and automated provisioning.
Collaborate with development and operations teams to automate cloud provisioning and configuration. o Monitor AWS environments for performance, cost optimization, and security compliance.
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Lead and support a team of approximately six infrastructure operations engineers across a range of technical disciplines.
Hold regular catch-ups with team members, support goal setting, track progress and provide coaching and feedback in line with Cigna management expectations.
Implement and manage a practical coverage rota across areas of expertise, supporting effective handover and coverage across EMEA and local business hours.
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Lead and support a team of approximately six infrastructure operations engineers across a range of technical disciplines.
Hold regular catch-ups with team members, support goal setting, track progress and provide coaching and feedback in line with Cigna management expectations.
Implement and manage a practical coverage rota across areas of expertise, supporting effective handover and coverage across EMEA and local business hours.
...
o Work as a Subject Matter Expert with the architecture team to design the cloud infrastructure to the highest security and supportability levels. Setting out the ongoing support requirements on day 1.
o Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS. o Build and maintain CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, and Git. o Implement Infrastructure as Code (IaC) using Terraform for consistent and automated provisioning.
...
Lead and support a team of approximately six infrastructure operations engineers across a range of technical disciplines.
Hold regular catch-ups with team members, support goal setting, track progress and provide coaching and feedback in line with Cigna management expectations.
Implement and manage a practical coverage rota across areas of expertise, supporting effective handover and coverage across EMEA and local business hours.
...
The Cigna Group in Malaysia is seeking an Infrastructure Operations Team Lead to provide hands-on leadership for a growing team of six engineers. You will balance people management with direct technical delivery across server, storage, virtualization, backup and cloud platforms.
You will own on-call duties, coordinate with regional teams, drive service improvements and ensure consistent operations across on-premises and cloud environments, while shaping processes and documentation.
Lead and support a team of approximately six infrastructure operations engineers across a range of technical disciplines.
Hold regular catch-ups with team members, support goal setting, track progress and provide coaching and feedback in line with Cigna management expectations.
Implement and manage a practical coverage rota across areas of expertise, supporting effective handover and coverage across EMEA and local business hours.
...