Perform onsite installation, configuration, and deployment of enterprise IT infrastructure equipment, including servers, storage systems, network switches, routers, firewalls, and related hardware.
This role requires a self-motivated, flexible leader capable of balancing multiple complex projects simultaneously while driving AI-led transformation.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, with 8–12 years of experience in Cisco Contact Center technologies across Enterprise and Service Provider environments.
Bachelor's degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles
Serve as a technical authority in multiple technology domains, driving strategic customer engagements and leading global, highly complex initiatives with regional and industry influence.
Act as a strategic partner to executive leadership and key customer stakeholders, translating complex technical delivery into compelling business value propositions
Proficient in demonstrating and promoting Splunk products and services to customers on-site, remotely via webinars, and at field events like conferences and trade shows.
Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings.
Lead end-to-end strategy, deployment, and optimization of sophisticated multi-domain solutions across SD-Access, SD-WAN, and Routing & Switching for strategic customers.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, with 8–12 years of experience in Cisco Contact Center technologies across Enterprise and Service Provider environments.
Bachelor's degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles
Experience: 8+ years of relevant experience in technical lifecycle services, including the planning, design, implementation, and optimization of Mobile Wireless Solutions.
This role requires a self-motivated, flexible leader capable of balancing multiple complex projects simultaneously while driving AI-led transformation.