Lead and manage DSTA Enterprise Content Management and records repositories to comply with DSTA Governance Framework and align with international and national standards and practices for optimal records management.
Ensure all CIS projects in Asia are delivered on time, within budget, with quality to the satisfaction of both customers and Thales internal stakeholders
Lead and manage DSTA Enterprise Content Management and records repositories to comply with DSTA Governance Framework and align with international and national standards and practices for optimal records management.
Lead Strategic Client Oversight and Planning: Oversee the full client lifecycle — from implementation and go-live to growth and renewal — ensuring seamless transitions and sustained engagement. Gain a deep understanding of client goals, business needs, and challenges to drive product adoption, retention, and growth. Design and execute engagement plans with clear objectives, timelines, and KPIs. Analyze operations to deliver tailored solutions and services, enhancing satisfaction and fostering long-term relationships and advocacy
Lead Strategic Client Oversight and Planning: Oversee the full client lifecycle — from implementation and go-live to growth and renewal — ensuring seamless transitions and sustained engagement. Gain a deep understanding of client goals, business needs, and challenges to drive product adoption, retention, and growth. Design and execute engagement plans with clear objectives, timelines, and KPIs. Analyze operations to deliver tailored solutions and services, enhancing satisfaction and fostering long-term relationships and advocacy
PRIMARY RESPONSIBILITIES To assist manager lead and manage the 24x7 CMS-SOC team. Responsible for SOC team's day-to-day operation, including hiring, training, and assessing staff. Resource management for CMS-SOC includes but is not limited to the following: - Planning and Assignment of headcount for new SOC projects Planning of headcount for new and existing SOC projects at planned intervals