Conduct routine site inspections (indoor, outdoor, lab, etc.), audits, and site walkthroughs; document findings and track corrective and preventive actions
Join our Global TUI Intercruises Operations team in Malaysia as a Port Delivery Agent, where you will be responsible to ensure the seamless delivery of cruise operations across shore excursions, transfers, land programs and turnaround services, maintaining high service standards on-site. Act as a key liaison between cruise lines, suppliers and internal teams to coordinate requirements and ensure smooth execution. Oversee bookings, documentation and real-time issue resolution during operations. Support financial accuracy through cost control, invoicing validation and system updates. Coordinate staffing and scheduling in line with operational needs. Uphold service quality, Health & Safety and cruise line standards through consistent supervision and training.