Waiter/waitress is responsible to provide and serving guests in a courteous and prompt manner to ensure great guest satisfaction; to performs food and beverage service and set-up according to established standard: coordinates and executes daily work assignments as assigned by Team Leader; ability to offer guests an enjoyable, expertly served beverage/dining experience conforming to Hilton standards of excellence quality, professionalism and friendliness and ability to anticipate service of guest, requirements before request is necessary.
Housekeeping Team Leader Rooms responsible to supervise and monitors the work of the room attendants assigned to the floors according to the standard set by Management.
Daily room checking including check on occupied/long stay guests rooms, out of order room, out of service rooms and vacant inspected rooms
Inspects all areas, corridors, pantries, service areas, staircases and ensure they are clean at all times...
Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment...
Housekeeping Team Leader Rooms responsible to supervise and monitors the work of the room attendants assigned to the floors according to the standard set by Management.
Daily room checking including check on occupied/long stay guests rooms, out of order room, out of service rooms and vacant inspected rooms
Inspects all areas, corridors, pantries, service areas, staircases and ensure they are clean at all times...
Assists and participate the day-to-day activities and functions of kitchen facilities, food items preparation and production in assigned section and ensure that the standard performance are implemented and maintained according to designated task
Conducts all mise-en-place work required appropriately, completely, efficiently and ensures that all kitchen appliances and areas of responsibilities are clean, neat,' sanitize and presentable
High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example....
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors....
If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page.