Aids in ensuring orderly Restaurant operations through strictly following service sequence and standards.
Ensures to deal with customers and customer complaints in a diplomatic manner, and appropriately escalates such instances to the Restaurant Supervisor.
Promotes good branding image of the unit through ensuring customer satisfaction at all times.
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Coffee preparation
Espresso machine operation
Beverage mixing
Customer service
Point of Sale (POS) systems
Drink recipes
Inventory management
Mixology
Food safety