Job ResponsibilitiesAs a Solution Sales Specialist, you will play a key role in developing and executing sales strategies to achieve business objectives. Key responsibilities include:
Devising effective territory sales and marketing strategies.
Analyzing data to identify the most efficient sales methods.
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Sales and Business Development
Consultative Selling
Product Demonstrations
Relationship Management
Market Research and Competitive Analysis
Collaboration
Sales Reporting and Forecasting
Client Relationship Management
Market Analysis
Presentation Skills
Define strategic direction for Virtual Service Centre operations and establish performance indicators that drive organisational objectives and measurable customer satisfaction outcomes.
Be an advocator of service excellence by ensuring that the department meets the service targets such as waiting time and abandonment rate.
Transform and optimise service delivery through strategic planning, continuous process improvement, data-driven decisions, and digital transformation of contact centre technology systems to achieve industry-leading customer experience benchmarks.
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Define strategic direction for Virtual Service Centre operations and establish performance indicators that drive organisational objectives and measurable customer satisfaction outcomes.
Be an advocator of service excellence by ensuring that the department meets the service targets such as waiting time and abandonment rate.
Transform and optimise service delivery through strategic planning, continuous process improvement, data-driven decisions, and digital transformation of contact centre technology systems to achieve industry-leading customer experience benchmarks.
...
1+ years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
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