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Client Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
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Undisclosed
KL City
- Develop a deep understanding of customer needs, desires, and challenges related to our HR systems.
- Provide expert guidance and support to clients concerning our HR system and services.
- Handle and respond to client feedback, emails, and inquiries professionally and promptly. ...
Posted
23 days ago
Undisclosed
KL City
- Develop a deep understanding of customer needs, desires, and challenges related to our HR systems.
- Provide expert guidance and support to clients concerning our HR system and services.
- Handle and respond to client feedback, emails, and inquiries professionally and promptly. ...
Posted
23 days ago
Undisclosed
KL City
- We are currently hiring an experienced Client Channel Enablement professional to support client-facing banking channels and ensure smooth onboarding, implementation, maintenance, and operational support of client solutions.
- Key Responsibilities
- * Support the enablement and implementation of client banking channels, ensuring smooth delivery and activation of services. ...
Posted
8 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
18 hours ago
Undisclosed
KL City
- To assist the team in preparing sales meeting report, planning and review materials, keeping track on the account management activities to ensure on timely delivery of info and for easy retrieval.
- Support CM Team in offices related matter
- 5 years of working experience in an administrative function ...
Posted
4 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
13 days ago
Undisclosed
KL City
- Investigate complex platform issues and client-reported discrepancies.
- Perform root-cause analysis across marketplace, platform, and data-related issues.
- Validate bugs before escalation and reproduce reported issues where possible. ...
Posted
4 days ago
Undisclosed
KL City
- To assist the team in preparing sales meeting report, planning and review materials, keeping track on the account management activities to ensure on timely delivery of info and for easy retrieval.
- Support CM Team in offices related matter
- 5 years of working experience in an administrative function ...
Posted
24 days ago
Undisclosed
KL City
- To assist the team in preparing sales meeting report, planning and review materials, keeping track on the account management activities to ensure on timely delivery of info and for easy retrieval.
- Support CM Team in offices related matter
- 5 years of working experience in an administrative function ...
Posted
25 days ago
Undisclosed
KL City
- To assist the team in preparing sales meeting report, planning and review materials, keeping track on the account management activities to ensure on timely delivery of info and for easy retrieval.
- Support CM Team in offices related matter
- 5 years of working experience in an administrative function ...
Posted
25 days ago
Undisclosed
KL City
- Provide Asset Management support services, including onboarding new customers and aggregating IB data from different sources for a comprehensive view
- Ensure accurate Installed Base (IB) management by validating customer assets, contracts, and coverage
- Take ownership of customer IB data accuracy and implement action plans for data cleanup and maintenance ...
Posted
15 days ago
Undisclosed
KL City
- Act as a trusted advisor to customers, guiding and supporting them through an end-to-end renewals cycle, including customer definition, asset and license reconciliation, pricing, ordering process and asset entitlement.
- Ensure a clean and well-structured customer scope and hierarchy to enable comprehensive and accurate customer definitions for enhanced sales targeting and operational efficiency, by leveraging AI and data analytics to refine customer definitions and maintain data integrity.
- Own and execute install base assessment and reconciliation for products, services, and software by aggregating customer, network, partner, and Cisco data into an agreed-upon baseline. ...
Posted
16 days ago
Undisclosed
KL City
- Act as a trusted advisor to stakeholders, guiding and supporting them through an end-to-end renewals cycle, including customer definition, asset and license reconciliation, pricing, ordering process and asset entitlement.
- Ensure a clean and well-structured customer scope and hierarchy to enable comprehensive and accurate customer definitions for enhanced sales targeting and operational efficiency, by leveraging AI and data analytics to refine customer definitions and maintain data integrity.
- Own and execute install base assessment and reconciliation for products, services, and software by aggregating customer, network, partner, and Cisco data into an agreed-upon baseline. ...
Posted
16 days ago
Undisclosed
KL City
- We’re Hiring: Customer Service (Japanese Speaker)
- Location: KL, Malaysia
- What You'll Do ...
Posted
3 days ago
Undisclosed
Malaysia
- We’re Hiring: Customer Service (Japanese Speaker)
- Location: KL, Malaysia
- What You'll Do ...
Posted
2 days ago
Undisclosed
KL City
- Serve as the primary point of contact for escalated customer inquiries that could not be resolved at the first level of support.
- Provide prompt and accurate responses to customer concerns related to financial transactions, account management, investment products, technical issues, and compliance.
- Utilize your in-depth knowledge of the fintech industry, including regulations, compliance requirements, financial processes, investment products, and technological platforms, to address customer inquiries effectively. ...
Posted
2 days ago
Undisclosed
KL City
- Engaging with clients via email and phone to resolve inquiries and build rapport
- Assist the Order to Cash team in improving documentation and procedures
- Collaborate with various departments to achieve team goals ...
Posted
4 days ago
Undisclosed
KL City
- Deliver high-quality, multi-channel support to clients, ensuring timely, accurate, and professional handling of enquiries and issues.
- Tailor support in line with defined client segments (standard/premium traders & partners).
- Support client retention by providing accurate guidance and practical insights within role scope and approved processes. ...
Posted
6 days ago
Undisclosed
KL City
- Be the go-to contact for employer clients: proactive comms, check-ins, and updates
- Own a caseload of employer accounts end-to-end — from documentation and follow-ups through to resolution, escalating where necessary
- Manage day-to-day admin tied to employer accounts (documentation, scheduling, records) ...
Posted
9 days ago
MYR1,800 - MYR2,200 Per Month
KL City
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- To answer queries on the product where the required information is easily accessible in the system and to escalate any more complex enquiries or requests to the relevant teams.
- To act as the first line of contact for customer complaints and issues, handling as many as possible with first call resolution or escalating when appropriate. ...
Posted
10 days ago
Undisclosed
KL City
- Manage and resolve customer inquiries and complaints across email, chat, and voice channels, ensuring cases are handled completely and accurately from first contact to closure.
- Investigate complex cases that require cross-referencing account data, transaction records, or platform activity to reach an accurate and well-reasoned resolution.
- Coordinate with internal teams including Product, Risk, and Compliance when resolution requires cross-functional input or approval. ...
Posted
11 days ago
Undisclosed
KL City
- Deliver exceptional experience to users and help resolve issues that are escalated via different channels, including safety inquiries.
- Respond to escalated user inquiries with high quality, accuracy and speed and collaborate with different teams, being the ultimate escalation point for users.
- Identify users' needs and help them use specific safety features. Be an advocate for users and develop ways to improve the overall user experience on the platform. ...
Posted
11 days ago
Undisclosed
KL City
- Support analysis of iNPS detractor feedback to spot recurring themes and common customer pain points
- Help build simple reporting to track detractor trends and support follow-up actions with Operations teams
- Support interviews/surveys with recent hires and leavers to gather qualitative insight ...
Posted
12 days ago
Undisclosed
KL City
- Support analysis of iNPS detractor feedback to spot recurring themes and common customer pain points
- Help build simple reporting to track detractor trends and support follow-up actions with Operations teams
- Support interviews/surveys with recent hires and leavers to gather qualitative insight ...
Posted
14 days ago
Undisclosed
KL City
- Devloit we are looking to hire Customer Service - Japanese Speaker, the below skills are required:
- Location: Cyberjaya Malaysia.
- Japanese N1 ...
Posted
15 days ago
Undisclosed
KL City
- Provide excellent customer service and administrative support to patients, visitors and consultants.
- Perform patient registration, admission, discharge and cashiering processes in accordance with hospital procedures.
- Handle inquiries, appointment coordination and provide information on hospital services and facilities. ...
Posted
16 days ago
Undisclosed
KL City
- Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed
- Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value
- Demonstrate sound understanding and knowledge of CHANEL’s products and services to be able to address general queries ...
Posted
16 days ago
Undisclosed
KL City
- Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed
- Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value
- Demonstrate sound understanding and knowledge of CHANEL’s products and services to be able to address general queries ...
Posted
16 days ago
Undisclosed
KL City
- Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed
- Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value
- Demonstrate sound understanding and knowledge of CHANEL’s products and services to be able to address general queries ...
Posted
16 days ago
Undisclosed
KL City
- Membantu memastikan operasi harian cawangan berjalan lancar.
- Menyelaras aktiviti pemeriksaan dan pengurusan kenderaan.
- Mengurus dokumentasi operasi. ...
Posted
17 days ago
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