Menyapa dan menyambut pesakit dengan senyuman dan sopan.
Mendaftar pesakit dan terima wang tunai.
Memberi ubat, beritahu harga ubat dan menjelaskan (Beritahu harga ubat sebelum siapkan ubat, terangkan setiap ubat yang diberi dengan jelas sehingga pesakit faham)
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Menyapa dan menyambut pesakit dengan senyuman dan sopan.
Mendaftar pesakit dan terima wang tunai.
Memberi ubat, beritahu harga ubat dan menjelaskan (Beritahu harga ubat sebelum siapkan ubat, terangkan setiap ubat yang diberi dengan jelas sehingga pesakit faham)
...
Front desk work,computer register patients, answer phone calls, cashier , dispensing medicine under supervision, chaperone doctor in consultation and treatment room. foreigner not eligible
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Familiar with Clinic CMS (ideally Plato) and processes: A CA must be proficient in using clinic CMS system and thoroughly understand the clinic’s processes to ensure efficient operations.
Strong organisational skills: A CA should be capable of managing multiple tasks simultaneously, keeping the clinic orderly, and ensuring nothing is overlooked.
Effective communication abilities: A CA needs to communicate clearly with both patients and staff, ensuring that everyone is informed and processes run smoothly.
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The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The duties and responsibilities include:
Manage the reception area, greeting patients, and handling phone calls professionally.
Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.
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