Work closely with diverse, international, cross functional teams in an end to end setup, from configuring contact center flows to troubleshooting live production incidents across global markets.
Own and operate critical contact center infrastructure topics.
Gain deep hands on experience in an Agile (Scrum) environment, collaborating with Product Owners, Developers, Business Analysts, Quality Assurance, and Solution Architects.
...
Work closely with diverse, international, cross functional teams in an end to end setup, from configuring contact center flows to troubleshooting live production incidents across global markets.
Own and operate critical contact center infrastructure topics.
Gain deep hands on experience in an Agile (Scrum) environment, collaborating with Product Owners, Developers, Business Analysts, Quality Assurance, and Solution Architects.
...
Cloud Security Governance & Policy - Establish, maintain, and enforce cloud security policies, standards, and governance frameworks to ensure secure cloud adoption across the organization.
Secure Cloud Architecture & Design Assurance - Review and approve cloud solution designs, ensuring secure-by-design principles, threat modeling, and compliance with best practices and reference architectures.
Identity & Access Management (IAM) Control - Own and govern cloud IAM strategy, enforcing least privilege, strong authentication, privileged access control, and periodic access reviews.
...