Handle SRE role for assigned cloud services owning the KPIs for service reliability, issue to resolution, service deployment, business continuity management, security policy planning, capacity planning, Automation ,etc.
Regional Security Blueprinting: Establish unified security architecture patterns that harmonize Bank Negara Malaysia (BNM) RMiT requirements with MAS (Singapore), NBC (Cambodia), SBV (Vietnam), and HKMA (Hong Kong) regulations.
Identify business requirements, translating business requirements into functional and technical design, building prototypes, creating process design (including scenario design, flow mapping), leading testing and training activities, defining support procedures and SLAs and supporting implementations post go live.
Lead and manage a high-performing 24x7 OS Platform Services team responsible for supporting mission-critical and business-critical applications across Windows, Unix, and Linux environments.
Database Performance & Optimization: Write, review, and optimize SQL queries; identify long-running or resource-intensive queries and work with engineering teams to resolve them.
Responsible in managing database backup, recovery, data archiving, performance tuning, capacity forecast, database health monitoring and applying database patches
Handle SRE role for assigned cloud services owning the KPIs for service reliability, issue to resolution, service deployment, business continuity management, security policy planning, capacity planning, Automation ,etc.
Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets
PRIMARY RESPONSIBILITIES To assist manager lead and manage the 24x7 CMS-SOC team. Responsible for SOC team's day-to-day operation, including hiring, training, and assessing staff. Resource management for CMS-SOC includes but is not limited to the following: - Planning and Assignment of headcount for new SOC projects Planning of headcount for new and existing SOC projects at planned intervals