Understand and analyse complex client commercial, operational, and financial data, supporting the identification of key trends, insights, and issues relevant to business challenges.
Support the following levels: Physical – you will be responsible for the physical and technical oriented aspects e.g., storage, security, networking and more; Application – you will handle all application-related issues (e.g., queries, users, embedded SQL’s etc.)
Requirements Translation: Partner closely with business users and Functional Business Analysts (FBAs) to gather requirements and translate them into Functional and Technical Specification documents.
You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
Source top talent: Proactively identify and engage candidates for critical data centre and technology roles using innovative sourcing strategies—social media, networking events, job boards, and employee referrals..
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