Cmm Specialist Jobs in Federal Territory - September 2026 - Urgent Hiring

Showing 37 jobs results for "cmm specialist" in Federal Territory
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KL City

  • Build WhatsApp, email, and SMS automations tailored to each programme.
  • Manage CRM pipelines, workflows, and lead routing logic.
  • Maintain data integrity, ensure accurate tagging, and prevent duplicates. ...
Posted
9 days ago

KL City

  • Exceptional Communication Skills: Top-tier verbal and written communication skills across all formats.
  • The CRM & Clienteling Specialist supports daily CRM operations and clienteling programs across all client touchpoints. This role is responsible for executing targeted campaigns, maintaining data accuracy, and ensuring personalized interactions that align with our Maison values and luxury standards.
  • Key Requirements: ...
Posted
21 days ago

KL City

Posted
21 days ago

KL City

  • Campaign Execution and Support
  • Client Data and Insights
  • Personalization and Client Care ...
Posted
21 days ago

KL City

  • Campaign Development: Build, test, and deploy CRM campaigns across multiple countries, considering language preferences, and encompassing digital, retail, and omnichannel executions.
  • Multichannel Execution: Implement CRM campaigns with personalization and dynamic content across email, push notifications, in-app messages, SMS, and web push channels.
  • Customer Engagement Strategies: Contribute to strategic discussions on engaging customers throughout their lifecycle stages, developing and building nurture workflows for users in your region. ...
Posted
a month ago

KL City

  • Good functional understanding of the Convergent Mediation module in SAP as part of the BRIM solution
  • Deep understanding of data mediation, collection, validation, distribution, and reconciliation in CM
  • Hands on experience in building and configuring mediation workflows using agents ...
Posted
17 days ago

KL City

  • Marketing Manager cum Product Specialist (Power Tools and Accessories)
  • Salary range from RM10000-15000 Neg ++
  • Permanent Position ...
Posted
24 days ago

KL City

  • Oversee the complete lifecycle of customer inquiries and tickets, ensuring accurate documentation, timely resolution, and adherence to SLAs
  • Coordinate with internal teams to resolve complex issues, maintain service quality standards, and ensure compliance with organizational policies and regulations
  • Track and analyze key metrics such as resolution times, backlog, and customer satisfaction; provide actionable insights for improvement ...
Posted
2 days ago

KL City

  • Conduct comprehensive sanity checks on project briefs and deliverables
  • Coordinate information gathering across internal teams and external partners
  • Develop and maintain detailed project documentation and tracking systems ...
Posted
7 days ago

KL City

  • Oversee the complete lifecycle of customer inquiries and tickets, ensuring accurate documentation, timely resolution, and adherence to SLAs
  • Coordinate with internal teams to resolve complex issues, maintain service quality standards, and ensure compliance with organizational policies and regulations
  • Track and analyze key metrics such as resolution times, backlog, and customer satisfaction; provide actionable insights for improvement ...
Posted
17 days ago

KL City

  • Develop and maintain relationships with wholesale and business clients
  • Source and follow up with new wholesale customers and business opportunities.
  • Manage wholesale enquiries, quotations, orders and client follow-ups. ...
Posted
17 days ago

KL City

  • Provide CPQ support to Deal Desk and Sales Teams for complex deals
  • Serve as the point of contact for technical Deal Desk and Field questions on CPQ and Pricing
  • Act as the primary contact for handling CPQ tickets and cases ...
Posted
2 days ago

KL City

  • Lead end-to-end Dynamics 365 CRM functional workstreams across the project lifecycle (design, build, test, deploy)
  • Drive business requirement workshops with senior stakeholders and translate strategic needs into scalable CRM solutions
  • Own solution design, ensuring alignment with business objectives, enterprise architecture, and best practices ...
Posted
4 days ago

KL City

  • Support the development of CRM, lifecycle, loyalty and customer engagement strategies that drive acquisition, engagement, conversion and retention.
  • Use customer, behavioural and campaign data to identify audience segments, journey opportunities, personalisation and next-best actions.
  • Translate strategy into clear customer journeys, communication plans and campaign briefs across eDM, push notifications, in-app messaging, WhatsApp and other touchpoints. ...
Posted
11 days ago

KL City

  • Oversee the complete lifecycle of customer inquiries and tickets, ensuring accurate documentation, timely resolution, and adherence to SLAs
  • Coordinate with internal teams to resolve complex issues, maintain service quality standards, and ensure compliance with organizational policies and regulations
  • Track and analyze key metrics such as resolution times, backlog, and customer satisfaction; provide actionable insights for improvement ...
Posted
22 days ago

Bangsar South

  • Holistic Marketing Integration: Learn how CRM connects with broader marketing efforts, including social media, performance marketing, and SEO. Through strategic collaboration, you'll see how different marketing components enhance the customer journey, offering you a comprehensive view of integrated marketing strategies.
  • Campaign Management: Assist with the setup and monitoring of CRM campaigns, ensuring they adhere to timelines and quality standards.
  • A/B Testing: Help prepare materials and collect data for A/B testing under close supervision, learning about its effects on campaign effectiveness. ...
Posted
12 days ago

KL City

  • Oversee the complete lifecycle of customer inquiries and tickets, ensuring accurate documentation, timely resolution, and adherence to SLAs
  • Coordinate with internal teams to resolve complex issues, maintain service quality standards, and ensure compliance with organizational policies and regulations
  • Track and analyze key metrics such as resolution times, backlog, and customer satisfaction; provide actionable insights for improvement ...
Posted
23 days ago
  • Candidates should possess strong Customer Service Management, Customer Support and Customer Satisfaction skills.
  • Candidates should possess solid Analytical Skills for interpreting customer data, service metrics and CRM reports.
  • Candidates should possess effective Communication skills for engaging customers and collaborating with internal teams. ...
Posted
24 days ago

Atlantic Partners Asia

KL City

  • Architect, design, and implement Microsoft Dynamics 365 CRM solutions optimised for performance, scalability, and user experience.
  • Lead the full technical lifecycle — from discovery and design through to delivery, testing, and continuous improvement.
  • Define and enforce CRM data models, integration patterns, and governance standards. ...
Posted
25 days ago

KL City

  • Engage clients in workshops and interviews to analyze process and reporting requirements
  • Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions
  • Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state ...
Posted
8 days ago

KL City

  • Conduct comprehensive sanity checks on project briefs and deliverables
  • Coordinate information gathering across internal teams and external partners
  • Develop and maintain detailed project documentation and tracking systems ...
Posted
a month ago

KL City

  • SUMMARY
  • We are looking for a Senior Technical System Analyst to work closely with senior management and the technical team
  • on software planning, system analysis, documentation, integration, project coordination, and process improvement. ...
Posted
17 days ago

Hong Leong Bank Berhad

KL City

  • Develop the project schedule and plan to ensure timely completion of the project.
  • Effectively planning and managing assigned projects, ensuring delivery within agreed budget and timescales through all stages of the software development lifecycle.
  • Planning and coordinating the engagement of all project resources including internal business/technical resources and vendor/external resources. ...
Posted
2 days ago

ETD DIGITAL GLOBAL SDN BHD

KL City

  • Location: Kuala Lumpur, Malaysia — Millerz Square, Jalan Klang Lama
  • Employment type: Full-time, on-site
  • Start date: November 2026 ...
Posted
3 days ago

KL City

  • Define project scope, objectives, and deliverables that align with business and regulatory requirements.
  • Develop comprehensive project plans, including scope, schedule, budget, resource plans, and risk assessments.
  • Ensure adherence to project governance frameworks, compliance standards, and internal processes. ...
Posted
4 days ago

‎ Softenger Malaysia

KL City

  • Lead and manage end-to-end Core Banking IT projects, from initiation to implementation and closure.
  • Manage project scope, timelines, budget, resources, risks, issues, and deliverables.
  • Work closely with business users, technology teams, vendors, and senior stakeholders. ...
Posted
10 days ago

KL City

  • Minimum 5–8 years of experience in IT project management
  • Must have exposure working in a banking domain (Cards / CFS / Core Banking)
  • Skilled in using tools such as JIRA, Microsoft Project, Confluence, or equivalent for planning, tracking, and reporting ...
Posted
10 days ago

AmIT Global Solution

KL City

  • Proven track record in the management of IT systems development (SDLC) projects and implementations in the Banking/Financial sector
  • Proficient project management experience (minimum 8 years with minimum 5 years in FIs) with technical and banking specific business knowledge.
  • Project Management Professional (PMP) certification is mandatory ...
Posted
11 days ago

KL City

  • Lead end-to-end Dynamics 365 CRM functional workstreams across the project lifecycle (design, build, test, deploy)
  • Drive business requirement workshops with senior stakeholders and translate strategic needs into scalable CRM solutions
  • Own solution design, ensuring alignment with business objectives, enterprise architecture, and best practices ...
Posted
a month ago

Times Management Consultant

KL City

  • Provide project management support for waterfall and agile projects
  • Maintain an understanding of Cloud, DevOps, application and infrastructure, and other relevant technologies
  • Conduct data analysis and provide insights to support decision-making ...
Posted
13 days ago