To process cash application and assessing credit worthiness of the credit applications (new, review & reactivate account) and to provide the comment/recommendation for management evaluations and approval.
Oversees the company’s trade debtor account NPL collection, credit loss recovery operation, and overall performance of company’s business process outsourcing (BPO) activities. This role involves strategic planning, operational management, and ensuring client satisfaction, requiring strong leadership, good communication skill, and problem-solving skills.
Lead and manage end-to-end EmB Collections, including prevention, recovery, auctions, valuations and legal recovery processes. Drive portfolio performance and achievement of collection, recovery, SP write-back and bad debt recovery targets, while formulating and executing effective recovery strategies and ensuring timely enforcement of legal actions in accordance with the Bank's policies and procedures.