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Collections Jobs in Federal Territory - August 2026 - Urgent Hiring
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Undisclosed
KL City
- Oversee collections teams ensuring effective collections.
- Handle escalated cases while maintaining customer relationships.
- Monitor team performance and provide coaching. ...
Posted
2 days ago
MYR4,200 - MYR4,200 Per Month
KL City
- Conduct outbound calls to follow up with customers on overdue payments
- Conduct collections follow-up via WhatsApp messaging
- Manage day-to-day scheduling and rostering for the collections team ...
Posted
8 days ago
Undisclosed
KL City
- Manage the end-to-end collections process for assigned customer accounts, ensuring timely receipt of payments.
- Where applicable, manage the dunning process for customers in scope, preferably through automated means.
- Monitor overdue accounts and proactively follow up with customers via email or other agreed channels. ...
Posted
14 days ago
Undisclosed
KL City
- Manage the end-to-end collections process for assigned customer accounts, ensuring timely receipt of payments.
- Where applicable, manage the dunning process for customers in scope, preferably through automated means.
- Monitor overdue accounts and proactively follow up with customers via email or other agreed channels. ...
Posted
14 days ago
Undisclosed
KL City
- Manage the end-to-end collections process for assigned customer accounts, ensuring timely receipt of payments.
- Where applicable, manage the dunning process for customers in scope, preferably through automated means.
- Monitor overdue accounts and proactively follow up with customers via email or other agreed channels. ...
Posted
15 days ago
Undisclosed
KL City
- Manage the end-to-end collections process for assigned customer accounts, ensuring timely receipt of payments.
- Where applicable, manage the dunning process for customers in scope, preferably through automated means.
- Monitor overdue accounts and proactively follow up with customers via email or other agreed channels. ...
Posted
15 days ago
Undisclosed
KL City
- Responsible for the Collections performance of the teams in their region.
- Lead, coach, and develop a team of Collections Specialists and Team Leads.
- Drive achievement of cash collection, overdue debt, and DSO targets. ...
Posted
14 days ago
Undisclosed
KL City
- Responsible for the Collections performance of the teams in their region.
- Lead, coach, and develop a team of Collections Specialists and Team Leads.
- Drive achievement of cash collection, overdue debt, and DSO targets. ...
Posted
14 days ago
Undisclosed
KL City
- Responsible for the Collections performance of the teams in their region.
- Lead, coach, and develop a team of Collections Specialists and Team Leads.
- Drive achievement of cash collection, overdue debt, and DSO targets. ...
Posted
15 days ago
Alliance Bank Malaysia Berhad
Undisclosed
KL City
- Assist in developing and implementing SME Collections strategies aligned with the Bank’s objectives.
- Support the evaluation and coordination of external service providers to enhance collection efforts, including performance tracking through MIS.
- Maintain and improve MIS dashboards and reporting tools to monitor collection activities. ...
Posted
22 days ago
Undisclosed
KL City
- Diploma or Bachelor's Degree in any field.
- At least 5 year(s) of working experience in the related field is required for this position.
- The Collections Governance Manager is responsible for establishing, maintaining, and monitoring the governance framework for collections activities. The role ensures that collections strategies, processes, controls, reporting, and customer contact practices operate in line with approved policies, regulatory expectations, internal risk standards, and business objectives. This role also provides oversight of the Auto Dialler Administrator function, ensuring dialler campaigns, contact strategies, call rules, exclusion lists, and operational controls are properly governed, monitored, and aligned with collections priorities. The role also oversees, prepares, and conducts collections-related training to ensure team members understand approved policies, procedures, contact standards, governance controls, system usage, and compliance expectations. ...
Posted
20 days ago
Undisclosed
KL City
- Leading Team: Set strategy and priorities for day-to-day operations, aligning to business outcomes
- Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
- Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer ...
Posted
8 days ago
Undisclosed
KL City
- Lead and manage daily collections and bad debts recovery processes
- Handling Direct and Non-Direct accounts
- Monitor and resolve unmatched receipts, journals, payments and DKOs ...
Posted
10 days ago
Undisclosed
KL City
- Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
- Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
- Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers ...
Posted
11 days ago
Undisclosed
KL City
- Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
- Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
- Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers ...
Posted
13 days ago
Undisclosed
KL City
- Portfolio & Collections Management
- Lead end-to-end collections management for Consumer and Emerging Business portfolios across early delinquency, prevention, recovery, and rehabilitation activities.
- Drive portfolio performance by managing delinquency, NPL, write-off, and Specific Provision (SP) levels within approved risk appetite and budget. ...
Posted
a month ago
Undisclosed
KL City
- Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
- Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
- Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers ...
Posted
10 days ago
Undisclosed
KL City
- Managing Team: Lead and supervise team to achieve performance targets, manage escalations, and improve customer experience.
- Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
- Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer ...
Posted
11 days ago
Undisclosed
KL City
- Oversees the company’s trade debtor account NPL collection, credit loss recovery operation, and overall performance of company’s business process outsourcing (BPO) activities. This role involves strategic planning, operational management, and ensuring client satisfaction, requiring strong leadership, good communication skill, and problem-solving skills.
- Possess knowledge concerning BPO compliance requirement, Hire Purchase Act, and Fair Debt Collection Practices set by regulators e.g. Bank Negara Malaysia (BNM), Ministry of Domestic Trade and Consumer Affair (KPDNHEP).
- Instill high degree of compliance culture within the company’s Servicing Group. ...
Posted
5 days ago
Undisclosed
KL City
- Managing Corporate AR.
- Statement of Accounts (SOA) generation to reconcile customer records & bank reconciliations.
- Check daily KIV listing, follow up with customer for payment details and provide to Collection for posting. ...
Posted
21 days ago
Undisclosed
KL City
- Manage overall Administrative Team including billing/credit refund submissions to Finance, system maintenance, handling Security Envelopes and Credit Processing files.
- Manage end-to-end booking of AKPK & Internal R&R (Restructured & Rescheduled) accounts.
- Provide support for all back-end administrative activities to the entire Collections Department. ...
Posted
22 days ago
Undisclosed
KL City
- Manage overall Administrative Team including billing/credit refund submissions to Finance, system maintenance, handling Security Envelopes and Credit Processing files.
- Manage end-to-end booking of AKPK & Internal R&R (Restructured & Rescheduled) accounts.
- Provide support for all back-end administrative activities to the entire Collections Department. ...
Posted
22 days ago
Undisclosed
KL City
- Location: Kuala Lumpur & Petaling Jaya
- Industry: Banking & Finance
- Salary: Up to RM2,000 (Basic) + Monthly Incentives (Minimum RM750 ...
Posted
2 days ago
MYR2,400 - MYR3,000 Per Month
Bangsar South
- To do cold calling at few numbers daily provided by the company.
- To work closely with team members in order to achieve team targets.
- Able to work independently and able to manage time schedule. ...
Posted
7 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Contact customers with overdue accounts via phone to discuss outstanding payments.
- Negotiate payment arrangements and repayment plans based on customers' financial situations.
- Follow up on overdue payments, broken payment promises, and unreachable accounts through phone calls, SMS, and WhatsApp. ...
Posted
8 days ago
Undisclosed
KL City
- Managing assigned customer accounts to ensure timely collection of outstanding balances and accurate account reconciliation
- Handling complex or high-value cases, including negotiation of payment arrangements and resolution of escalated issues
- Supporting end-to-end collections and dispute resolution processes while meeting performance targets and service standards ...
Posted
3 days ago
Undisclosed
WFH
KL City
- Do you want to COACH your team to greatness?
- Are you someone who is DRIVING themselves to peak performance?
- Are you excited by HELPING PEOPLE create technology that impacts millions every day? ...
Posted
14 days ago
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