Build a portfolio of POCs and demo assets you can reuse across deals, which speeds up proposal delivery and raises technical confidence. These assets become concrete examples you can point to in future interviews and promotions.
Sharpen your architecture and integration skills on platforms like Genesys, Talkdesk, Avaya and Amazon Connect while working in real customer environments. Gain hands-on exposure to scripting in JavaScript or Python and to integrating CTI, CRM and WFM systems.
Expand your network by presenting at customer workshops and industry events. Work side-by-side with sales leaders and engineers to craft technical win stories that influence buying decisions.
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Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
Deliver world-class customer service, while responding to customer’s inquiries and concerns via calls, email or live chat for the Hong Kong market.
Reports problems, potential crisis and complaint to supervisor for service improvement.
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Oversee the operation, maintenance, and troubleshooting of the Solar Power Plant's electrical facilities, ensuring compliance with statutory regulations and safety standards.
Act as the primary point of contact for electrical power failures and equipment breakdowns.
Engage with TNB, Energy Commission, and other relevant authorities to stay updated on legal requirements.
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Oversee the operation, maintenance, and troubleshooting of the Solar Power Plant's electrical facilities, ensuring compliance with statutory regulations and safety standards.
Act as the primary point of contact for electrical power failures and equipment breakdowns.
Engage with TNB, Energy Commission, and other relevant authorities to stay updated on legal requirements.
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Bertanggungjawab mematuhi semua arahan, polisi dan Prosedur Operasi Standard (SOP) yang telah ditetapkan oleh syarikat.
Bertanggungjawab memantau dan mengagihkan tugasan FLM dalam tempoh 10 minit selepas waktu muat turun (Download Time) di dalam sistem Skywalker (Seluruh Malaysia).
Bertanggungjawab membuat susulan terhadap semua tugasan FLM dalam tempoh Perjanjian Tahap Perkhidmatan (SLA) yang telah ditetapkan mengikut perjanjian bersama pihak bank (Seluruh Malaysia).
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Ensure correct data is captured for customer tracking and invoicing in accordance with Full Shipment Data Capture (FSDC).
Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.
Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.
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