Take full ownership and accountability for the successful delivery of medium-sized local or regional projects, as well as workstreams, sub-projects, or phases within larger strategic programmes.
Knowledge Base Creation: Develop and maintain a comprehensive knowledge base by creating articles, FAQs, and guides that address common customer inquiries and issues.
Pre-sales Feasibility & Risk Mitigation: Actively participate in the pre-sales phase to vet technical proposals. You are responsible for "de-risking" the project by ensuring that the proposed solution is fully implementable and aligned with field realities.
Lead paid media efforts by planning, executing, and optimizing ad campaigns across platforms like Meta and Google (and other relevant digital channels). Ensure each campaign aligns with client goals, delivers measurable ROI, and upholds the company's standards for performance and excellence.
Lead day-to-day optimisation and operational management of digital marketing campaigns across the region to ensure campaign delivery, performance alignment, and achievement of planned business outcomes
Support day-to-day operations planning and operational validation across SPX Express' last-mile delivery operations, including handling ad-hoc operational and BPO-related requests.
Manage Affiliates - Build and maintain strong relationships with Shopee’s affiliate partners — from onboarding to tracking how well they perform and keeping them engaged.
Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
Act as a gatekeeper for all payment operational matters related to Shopee’s Affiliate Publisher Programs, such as validating commission reports, updating partners’ payment details, and performing various administrative tasks related but not limited to Shopee’s Affiliate Dashboard only.