Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Fully support manpower requirements (foreign workers) and participate in foreign worker resource planning, including recruitment, replacement, and termination, to ensure smooth business operations....
To review purchase requisitions considering issues such as lead times, standardization, quantity discounts and purchasing budgets.
To visit and evaluate suppliers, to request quotation or bids, to negotiate prices and terms, to place order, to resolve problems, to follow-up any outstanding delivery and activate any payment with Hotel current supplier and potential supplier.
Conduct audit of receiving and storage areas from time to time to ensure that Hazard Analysis Critical Control Point (HACCP), standard are adhered to....
Assist in the development and execution of integrated marketing campaigns across multiple channels, including digital, social media, email and traditional media
Support the planning and coordination of marketing projects from conception through to completion, ensuring timely delivery and budget adherence
Conduct market research and competitor analysis to identify opportunities and inform marketing strategy...
Supervise the daily activities of the Sales team across all assigned market segments.
Support the Director of Sales in implementing departmental standards, strategies, and quality guidelines established by Ibis Styles Johor Iskandar Puteri.
Assume responsibility for the Sales Department in the absence of the Director of Sales....