To oversee and coordinate repair and maintenance works for office buildings, ensuring timely resolution of issues and minimal disruption to daily operations.
To liaise with vendors, contractors, and service providers to ensure service quality, cost effectiveness, and compliance with agreed service levels.
To manage building-related insurance matters, including fire insurance, all-risk insurance, and public liability insurance, ensuring adequate coverage and timely renewal....
Develops and manages strategic partnerships with key customers and internal stakeholders to deliver sustainable business growth and long-term value creation.
Leads customer business planning by identifying growth opportunities through analysis of market trends, shopper insights, customer performance, and competitive activities.
Drives Joint Business Planning (JBP) with assigned accounts, including commercial, promotional, distribution, and sustainability initiatives to achieve agreed business objectives....
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Validate data integrity and completeness of SKU setup prior to activation submission and maintain accurate product master data in SAP across all trade channels and markets.
Submit and track PRT requests for new 12NC activations through to completion, ensuring synchronized product setup with country sales and operations teams.
Manage the full PIPO process - maintain, prune, and audit SKU records and commercial databases to ensure ongoing product master data accuracy....
Develop and execute sales strategies and action plans to achieve business objectives, revenue targets and profitability.
Manage and strengthen relationships with key accounts, ship owners, Ship management company, Charterer and other strategic customers within the shipping industry.
Ensure projects and key accounts are actively managed and followed up to deliver customer expectations and sales targets....
Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts
Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
Prepare correspondence to customers and internal booking reports, and maintain sales files...
To review, control and monitor stock inventory at an acceptable stock level, to avoid zero stock and excess stock situation. Negotiation on process within the requirement of quality, service, credit terms, cost reduction to ensure quality and operation efficiency to meet company’s objectives.
Monitor and communicate closely with supplier to ensure delivery and quantity perform always control.
Responsible for all purchasing related tasks of assigned department for all outlets in the Company....
The Marketing Executive supports the planning, execution, and monitoring of marketing initiatives to promote AQ Energy’s solar and renewable energy solutions. This role focuses on assisting digital campaigns, content creation, and coordinating marketing activities while gaining hands-on experience in marketing operations and brand communication.
Assist in developing and creating content for social media platforms (Facebook, Instagram, LinkedIn, TikTok).
Support execution of digital marketing campaigns and promotional activities, especially in Facebook Ads....
Perform the research and needs analysis required to develop content, mapping course content and learning activities to the appropriate learning objectives....
Business Continuity Management (“BCM”): Collaborate with BCM Co-ordinators/Champions to roll-out planned BCM activities in accordance to Sime Darby BCM Framework
Integration: Assess, Evaluate and Propose recommendations on integration and process improvements
Risk Management: Coordinate the roll-out of risk processes in accordance to Sime Darby Enterprise Risk Management (ERM) Framework; to implement Risk Management...
For assigned products and programs execute supply chain programs that support delivery, reduce supply risk, reduce costs, and optimize cash flow
Attend production meetings, represent shortages to internal and external stakeholders.
Trouble shoots and diagnoses and resolves root causes and corrective actions for misalignments such as, planning errors, unplanned demand, ECO implementation, item attribute and external supply related constraints....
Own and manage the strategic key account portfolio for the Personal Care and Home Care segment in Malaysia, acting as the senior point of contact for top-tier customers.
Develop and execute joint business plans with key accounts, aligning growth targets, product development pipelines and commercial terms across both parties.
Build relationships at multiple levels within key accounts — from technical/R&D through to procurement and senior management — to secure long-term, defensible business....
Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data...
Process invoices (from trade and non-trade vendor), customer refund, rentals, utilities, and staff claim in the system in an effective and timely manner, ensuring accuracy and completeness. Liaise with respective users to resolve any discrepancies identified.
Process payments using different payment types.
Monitor and track operational expenses and provide relevant analysis and insights to management....
Trade & Channel Programme Ownership: Plan, propose and execute trade and channel marketing program aligned to channel strategy, product priorities and partner needs.
Demand Creation & Partner Activation: Design initiatives that stimulate partner participation, product enquiry, trial and sell-through, supporting sales engagement and pipeline creation.
Loyalty & Partner Engagement Program: Own the design and management of loyalty and partner engagement and contract program....
Candidates should possess strong Customer Service and Customer Support skills, with experience handling complex inquiries and issue resolution.
Candidates should possess capabilities in Customer Satisfaction and Customer Service Management, including managing service performance and driving improvement initiatives.
Candidates should possess excellent Interpersonal Skills, with the ability to build trust-based relationships with customers and collaborate effectively with internal teams....