Manage visa applications and assigned casework from initiation through completion, ensuring applications are accurate, progressed within required timelines, and meet agreed Service Level Agreements.
Provide timely and professional support to clients, responding to queries and providing accurate information on visa requirements and application processes.
Maintain accurate and up-to-date case information within CRM and other technology platforms, including key communications, milestones, and case progress.
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Connect proactively with new and existing customers, introducing travel experiences and products across HTT’s portfolio that match their lifestyle, interests, and aspirations.
Build long-term customer relationships by understanding their travel preferences and anticipating future needs.
Deliver personalized recommendations and thoughtful travel solutions that create lasting impressions.
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All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.