The Creative Designer will support the creative team in developing impactful and engaging visual content across ZUS’s marketing, digital, social media, packaging, and brand touchpoints. The role is responsible for translating creative briefs into strong design executions, adapting artwork across various formats, maintaining brand consistency, and collaborating with the wider team to deliver high-quality creative work on time.
• Develop creative assets for digital, social media, marketing campaigns, packaging, and other brand touchpoints.
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Design creative visuals for both digital and print, including campaign key visuals, social media assets, and point-of-sale materials (e.g. wobblers, standees, countertop displays)
Design user interfaces and prototypes for websites, microsites, and mobile-first experiences (e.g. WhatsApp journeys, campaign landing pages)
Create high-quality, professional designs that meet client expectations and global industry standards
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Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information about CAKETELLA and KETOCAKE products and services.
Process customer orders, ensuring accuracy in product selection, customization, and delivery details.
Address and resolve customer complaints and issues promptly and professionally, escalating complex cases to senior team members as needed.
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