Lead the credit control function, overseeing credit assessments, collections, and receivables management to minimise credit risk and optimise cash flow.
Evaluate customer creditworthiness through financial analysis, credit reviews, and ongoing portfolio monitoring to support informed credit decisions.
Manage credit insurance arrangements and internal credit approval processes to ensure appropriate credit limits and effective risk mitigation.
...
Account handling: Manage queries, recoveries and all related correspondence for the assigned portfolio, including engagement with multiple channel partners.
Regulatory reporting: Produce MAS debtor ageing reports and calculate provisions for bad and doubtful debts.
Operational support: Enable efficient business operations and client servicing by responding to operational queries accurately and within agreed timelines.
...
Our client, a well-established market leader within the industrial sector, is seeking an experienced Credit Control Manager to oversee and strengthen its credit management function. Reporting to the Financial Controller, this role will play a critical part in protecting the company's financial interests through effective credit risk assessment, collections management and receivables optimisation.
The successful candidate will be responsible for evaluating credit applications, conducting credit checks on both new and existing customers and assessing customer creditworthiness through detailed business and financial analysis. The role will also involve working closely with credit insurers to ensure appropriate credit limits are in place, preparing internal credit approval recommendations and regularly reviewing customer portfolios to proactively manage credit exposure and minimise bad debt risks.
As a key business partner, the Credit Control Manager will collaborate closely with commercial teams and internal stakeholders to resolve customer disputes, negotiate payment arrangements, and drive timely collections. The incumbent will be expected to identify and escalate high-risk accounts, recommend credit holds where necessary and support legal recovery actions for problematic customers while balancing commercial considerations and business growth objectives.
...
Analyses and monitors all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment.
Provides regular reporting on the status of overdue debt including month end statistics.
Provide timely resolution to various stakeholders on any O2C request, enquiries or escalations. Ensure no backlog in Group mailbox and workflow flow.
...
Strong team player who is willing to share knowledge, coach others, and contribute to continuous improvement.
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Lead, supervise, and guide the Credit Control team to achieve daily collection targets, dispute resolution timelines, and overall AR KPIs.
...
Credit Risk Assessment Management: Evaluate, audit, and establish creditworthiness structures for new and existing corporate accounts, analyzing financial metrics to recommend risk mitigation boundaries.
Collections Pipeline Execution: Coordinate and manage systematic collection routines for outstanding corporate receivables, proactively communicating with commercial debtors via phone and digital portals.
Discrepancy Troubleshooting: Investigate, cross-check, and resolve complex billing variances, customer disputes, or pricing gaps promptly and with high commercial diplomacy.
...