Proactively identify and pursue new sales opportunities through various channels, including cold calling, email outreach, and networking, to expand the client base.
Effectively present and demonstrate product features and benefits to potential clients, tailoring the pitch to meet their specific needs and challenges.
Build and maintain strong, long-lasting customer relationships by providing exceptional service, addressing inquiries, and ensuring client satisfaction.
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Monitors investigator sites with a risk-based monitoring approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings
resolution. Investigates and follows-up on findings as applicable.
Participates in investigator meetings as necessary. May help to identify potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted. Performs trial close out and retrieval of trial materials.
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Serve as the primary technical expert for ACS products across the assigned territory.
Drive "design-in" and "design-win" activities by working closely with customers' R&D and engineering teams from the early concept phase through to mass production.
Conduct technical product presentations, architecture reviews, and training sessions for customers and distribution partners.
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