Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Workflow Optimization: Direct day-to-day service operations, technician job scheduling, job controller dispatching, and workshop throughput to maximize bay productivity and vehicle turnaround time.
Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.