Customer Enquiries: Handle customer enquiries through various channels (Email/Fax/Phone/Walk-in). Prepare and send quotations, ensuring they are accurate and timely.
Project Management: Handle and manage customer projects from inception to delivery. Liaise with customers for price negotiations, obtaining necessary approvals from Sales and Production Managers. Prepare parts costing based on customer specifications and reply within 48 hours.
Reporting and Documentation: Prepare various reports (RFQ report, sales report, month-end closing) and update internal systems with correct specifications and pricing. Ensure documentation is complete and filed appropriately.
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Support Sales team in term of PO processing, BOM, quotation, D/O invoice, phone calls, email data entry into SAP.
Support daily operations by communicate well with internal department (QA, Store, Logistics, Planner & Production) to ensure smooth whole order & delivery process.
Detail & close monitoring in all shipment process.
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Act as the single point of contact for the Design House, Print Production Manager and Artwork Planners, and to provide timely responses to all inquiries.
Responsible for project management.
Manage client accounts and maintain good rapport with clients.
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Act as the single point of contact for the Design House, Print Production Manager and Artwork Planners, and to provide timely responses to all inquiries.
Responsible for project management.
Manage client accounts and maintain good rapport with clients.
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Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelangganAnda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu