5,000+ Customer Care Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja

search.result_querys_job "customer care"
Never miss any updates for Customer Care jobs
SGD12 - SGD18 Per Hour

Bedok

Posted
23 days ago
MYR4,500 - MYR6,000 Per Month
  • Competitive base salary
  • Miscellaneous allowances
  • Attendance incentives to reward commitment ...
Posted
23 days ago
MYR4,500 - MYR6,000 Per Month
  • Competitive base salary
  • Miscellaneous allowances
  • Attendance incentives to reward commitment ...
Posted
23 days ago
Undisclosed

Sungai Dua

  • Proficiency in Microsoft Excel, Word, PowerPoint, Publisher, etc.
  • Intermediate or advance editing photo and video skills
  • Well-acquainted with Canva ...
Posted
10 days ago
Undisclosed

Singapore

  • North Asia CSC
  • Australia New Zealand CSC
  • South-east Asia Taiwan CSC (double-hatted structure) ...
Posted
a month ago
SGD10 - SGD10 Per Month

Singapore

  • Attend to customer or patient enquiries and provide professional frontline service
  • Manage registrations, appointments and general administrative enquiries
  • Assist dentists during consultations and dental procedures ...
Posted
23 days ago
Undisclosed

Singapore

  • Greet and assist students, parents, and visitors, and address enquiries on programmes, schedules, and fees accurately and professionally.
  • Process new student registrations, complete paperwork, and collect fees.
  • Manage incoming phone calls, emails, and app messages in a timely manner. ...
Posted
23 days ago
MYR2,000 - MYR2,500 Per Month

KL City

  • Able to work shift 24/7?
  • Contract: 27th July 2026 - 30th September 2026
  • To handle all types of customers from various channels including correspondence from customers, providing customers with answers to their technical issues, general and product enquiries. Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty. ...
Posted
a month ago
Undisclosed
  • Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
  • Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
  • Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...
Posted
23 days ago
Undisclosed
WFH

Bandung

  • Provide timely, friendly, and accurate customer support via email, chat, and occasionally phone
  • Handle inquiries related to products, orders, returns, and account issues
  • Use Shopify for order management and Gorgias to handle support tickets ...
Posted
23 days ago
Undisclosed

Malaysia

  • Function as the back-up CSOM as and when required and carry out all responsibilities applicable to the CSOM role.
  • Execute the comprehensive roles and responsibilities, including supervisory functions, of Savings/Fixed Deposit/Current Account officer.
  • Execute the comprehensive roles and responsibilities, including supervisory functions, of Remittance Officer/ GL Officer /Chief Cashier/ SDB Officer / After Sales Service Officer / Inventory management. ...
Posted
23 days ago
Undisclosed

KL City

  • Investigate and resolve customer disputes (e.g. service not rendered, item not received, billing discrepancies)
  • Ensure all cases are handled within defined SLAs and in accordance with internal policies and regulatory expectations
  • Maintain clear and structured case documentation to support audit, compliance, and external mediation (e.g. tribunal) ...
Posted
a month ago
Undisclosed

KL City

  • Monitor, investigate, and resolve all reported cargo irregularities, including unlocated, misrouted, missing, delayed, and found shipments.
  • Track cargo movement using cargo management and warehouse systems to determine shipment status and location.
  • Coordinate with station and warehouse operations, Import and Export teams, customer airlines, and other stakeholders to facilitate cargo tracing and recovery activities. ...
Posted
a month ago
MYR7,000 - MYR9,000 Per Month
  • Lead the planning, implementation, and continuous improvement of customer retention and loyalty strategies to enhance customer engagement and drive repeat business.
  • Develop and execute business growth initiatives by identifying new opportunities, managing strategic partnerships, and monitoring overall performance.
  • Oversee digital platforms and customer engagement channels, driving enhancements, introducing new features, and ensuring optimal user experience and system performance. ...
Posted
a month ago
SGD2,000 - SGD2,000 Per Month

Singapore

  • 5-day work week
  • Monday to Friday
  • Office Hours ...
Posted
10 days ago
MYR1,800 - MYR3,000 Per Month
  • Additional leave
  • What is your current and expected salary?
  • Malaysian Special Skills Certificate (Preferred) ...
Posted
a month ago
Undisclosed

Singapore

  • Strong Interpersonal Skills to build effective relationships with customers, colleagues, and external partners.
  • Experience in Customer Service and Customer Support, including handling inquiries, resolving issues, and managing expectations.
  • Demonstrated ability in Customer Satisfaction and Customer Service Management, ensuring high-quality service delivery and follow-up. ...
Posted
20 days ago
Undisclosed

Singapore

  • Manage escalated complaints received by the Service Quality unit and ensure that cases are comprehensively reviewed and resolved within the required turnaround time.
  • Engage with complainants via different modes of communications in gathering information, providing updates and communicating complaint outcomes.
  • Conduct investigations and collaborate with respective departments and colleagues in the review and investigation of the complaints. ...
Posted
a month ago
SGD3,200 - SGD3,200 Per Month

Singapore

  • Respond promptly and professionally to client inquiries, ensuring high service standards.
  • Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
  • Handle import/export enquiries and bookings across sea, air and land transport modes. ...
Posted
16 days ago
Undisclosed

Singapore

  • Conduct follow up over different channels including but not limited to call/email/chat to resolve customers' enquiries and requests in an effective and efficient manner
  • Manage complex cases, such as complaints and escalated cases, from end-to-end
  • Work closely with internal teams on escalated cases to ensure timely and quality resolution ...
Posted
a month ago
Undisclosed

KL City

  • Quality Governance & Oversight
  • Lead the execution of the Customer Service Quality Assurance Framework, ensuring consistency, fairness, and adherence to approved quality standards.
  • Oversee quality monitoring activities, calibration exercises, appeals and quality governance processes. ...
Posted
a month ago
Undisclosed

Singapore

  • Lead and develop a high-performing customer service team.
  • Collaborate with commercial, global, and regional functional teams.
  • Manage open orders and resolve customer issues promptly. ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month

Singapore

  • Attend calls and provide flight details to customer upon receiving booking within the SLA.
  • Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
  • Apply export permit and other export custom documents processed on timely manner ...
Posted
20 days ago
SGD14 - SGD15 Per Hour

Jurong East

Posted
16 days ago
SGD2,000 - SGD2,000 Per Month

Singapore

  • Answer customer enquiries and provide support on medical supply orders.
  • Coordinate delivery schedules and follow up on requests.
  • Maintain customer records and perform administrative tasks. ...
Posted
11 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Provide support to the sales department
  • Coordinate between customers, transporters, warehouses, and internal teams
  • Prepare documentation for import, export, transshipment, and delivery order (D/O) release ...
Posted
11 days ago
SGD2,000 - SGD2,500 Per Month

Singapore

Posted
16 days ago
Undisclosed

KL City

  • Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
  • Identifies and escalates difficult and complex issues to senior team members ...
Posted
a month ago
SGD2,400 - SGD2,400 Per Month

Singapore

  • Salary Range: $2,400 - $2,900
  • Working Days: 5 days, Monday - Friday
  • Working Hours: 8.30am to 5.30pm ...
Posted
16 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Manage the team mailbox by monitoring incoming correspondence and routing enquiries to the appropriate stakeholders for action.
  • Support complaint handling activities by collating information, documents, and case updates required for investigations, reporting, audits, and management requests.
  • Maintain accurate and up-to-date complaint records, trackers, monitoring logs, and registers, ensuring the integrity of data within internal systems. ...
Posted
20 days ago