Job Responsibility

Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp.

Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged and addressed in a timely manner. ...

Job Description: • Manage calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products • Resolving customer complaints and providing accurate information to improve customer’s satisfaction Requirements: • Good English and Bahasa Malaysia communication skills • SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided * Able to start immediately! Location: • Nusa Jaya, a fast-developing city that offers a variety of great opportunities (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) Additional Benefits: • Basic + Attractive additional allowances • Annual Leave, Medical and Insurance Coverage • FREE shuttle service provided • Opportunity for career growth with an International BPO Company • Friendly colleagues & positive work environment

Job scope:

1.To prepare and conduct Vacant Possession and key collection.

2.To attend sales enquiry when necessary. ...

Job Description:

Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products

Resolving customer complaints and providing accurate information to improve customer’s satisfaction ...

Flexible hours available

No experience required for this role

Work visa can be provided for this role ...

Hi Professional,

Please find the below Job details, share your updated resume

Customer Service Executive ...

Job description:

- Responding to client support queries.

- Providing support in person, over the phone, or via remote access. ...

Flexible hours available

More than 4 years of relevant work experience required for this role

Working rights required for this role ...

Apply now to secure a job!

Job Description:

Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products ...

Handle complaints

Provide appropriate solutions for customers

Follow up to resolve any issues their customers experience. ...

OUR HIRING PROCESS:

We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.

We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. ...