Customer Experience Jobs in Shah Alam - October 2026 - Urgent Hiring

Fresh Graduates

Follow up on customer enquiries via WhatsApp, phone calls, Facebook, TikTok, PropertyGuru, iProperty, and other online platforms.
Contact potential buyers and understand their property requirements.
Recommend suitable property projects based on customers' needs. ...

Residential Property Consultant Residential Property Consultant

Be an early applicant!

Posted

a month ago

VigoHomes Realty Sdn Bhd

MYR3,500 - MYR10,000 Per Month

Fresh Graduates

Follow up on customer enquiries generated through company marketing.
Contact potential buyers via phone, WhatsApp, and social media.
Recommend suitable property projects based on customers' needs. ...

Junior Property Sales Consultant Junior Property Sales Consultant

Posted

a month ago

VigoHomes Realty Sdn Bhd

MYR3,500 - MYR10,000 Per Month

Fresh Graduates

Follow up on customer enquiries generated through company marketing.
Contact potential buyers via phone, WhatsApp, and social media.
Recommend suitable property projects based on customers' needs. ...

Assistant CRM Manager Assistant CRM Manager

Posted

a month ago

Esthetics International Group (EIG)

Undisclosed

Email Marketing Content Creation:
Develop and create engaging, personalized email marketing content that resonates with our target audience.
Collaborate with cross-functional teams to gather relevant content, product information, and promotions for email campaigns. ...

Assistant CRM Manager Assistant CRM Manager

Be an early applicant!

Posted

2 months ago

Esthetics International Group (EIG)

Undisclosed

Email Marketing Content Creation:
Develop and create engaging, personalized email marketing content that resonates with our target audience.
Collaborate with cross-functional teams to gather relevant content, product information, and promotions for email campaigns. ...

Service Crew (Mitsui Outlet Park, Sepang) Service Crew (Mitsui Outlet Park, Sepang)

Be an early applicant!

Posted

2 months ago

Empire Premium Food Berhad

MYR2,600 - MYR4,000 Per Month

Prepare a variety of sushi products according to company quality standards.
Provide friendly and efficient customer service at the sushi kiosk counter.
Ensure cleanliness, hygiene, and tidiness of the outlet at all times. ...

Service Crew (Mitsui Outlet Park, Sepang) Service Crew (Mitsui Outlet Park, Sepang)

Be an early applicant!

Posted

2 months ago

Empire Premium Food Berhad

MYR2,600 - MYR4,000 Per Month

Prepare a variety of sushi products according to company quality standards.
Provide friendly and efficient customer service at the sushi kiosk counter.
Ensure cleanliness, hygiene, and tidiness of the outlet at all times. ...

Property Consultant (Fresh Graduates Welcome) Property Consultant (Fresh Graduates Welcome)

Be an early applicant!

Posted

2 months ago

VigoHomes Realty Sdn Bhd

MYR3,500 - MYR10,000 Per Month

Fresh Graduates

Follow up on customer enquiries generated through company marketing.
Contact potential buyers via phone, WhatsApp, and social media.
Recommend suitable property projects based on customers' needs. ...

Warehouse Assistant Manager Warehouse Assistant Manager

Posted

2 months ago

Tiong Nam Logistics Solutions Sdn Bhd

MYR6,000 - MYR8,000 Per Month

Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
Supervise warehouse personnel by assigning tasks, monitoring productivity, providing coaching, and ensuring compliance with company policies, SOPs, and safety requirements.
Maintain inventory accuracy through cycle counts, stock reconciliations, and timely investigation of inventory discrepancies. ...

Customer Experience Intern Customer Experience Intern

Posted

2 months ago

IMotorbike

Customer Experience Event Coordinator Customer Experience Event Coordinator

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

6 days ago

TM MOTOWORLD SDN BHD

Full Time, Part Time

Customer Experience Assistant Customer Experience Assistant

Attractive Commission
Incentives and Rewards
Career Growth and Advancement Opportunities ...

Posted

7 days ago

Zuellig Pharma

Customer Experience Intern Customer Experience Intern

Handle and manage customer enquiries, feedbacks and complaints to ensure customer satisfaction is achieved
Receive, log, investigate and follow up with complaint dockets to ensure targeted KPI is met with
Attend to ad hoc urgent matters to ensure the requests are dealt with promptly and managed properly ...

Posted

19 days ago

IMotorbike

Assistant Manager Trainee Assistant Manager Trainee

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

a month ago

Johnny's Restaurant

Up to MYR2,200 Per Month

Customer Service Team Leadership

Support daily restaurant operations (service flow, kitchen coordination, opening & closing)
Lead by example on the floor — guide crew, resolve issues, and ensure smooth service
Maintain cleanliness, food safety, and brand standards at all times ...

Be an early applicant!

Posted

4 months ago

Assistant Manager Trainee Assistant Manager Trainee

Black Canyon Restaurant

Up to MYR2,200 Per Month

Customer Service Team Leadership

Support daily restaurant operations (service flow, kitchen coordination, opening & closing)
Lead by example on the floor — guide crew, resolve issues, and ensure smooth service
Maintain cleanliness, food safety, and brand standards at all times ...

Be an early applicant!

Posted

4 months ago

Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam

Sen Kee Food Trading Sdn Bhd

Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam Cashier – Customer Service Experience Representative (CSER)-D'Laksa Aeon Shah Alam

Process customer orders and payments accurately and efficiently.
Greet customers and provide friendly, professional service.
Assist customers with menu, product and payment enquiries. ...

Posted

7 days ago

Sen Kee Food Trading Sdn Bhd

Malaysia - Customer Service Executive Malaysia - Customer Service Executive

Process customer orders and payments accurately and efficiently.
Greet customers and provide friendly, professional service.
Assist customers with menu, product and payment enquiries. ...

Posted

24 days ago

Inchcape Shipping Service

Communicate with the customer to establish precise requirements to ensure the PDA is accurate and reflects the customer’s request
Refer to port details in the shared drive and liaise with local offices to source accurate information required for the PDA
Follow up on the PDA’s that are issued within the specified SLA and obtain feedback from the customer ...

Posted

7 days ago

CX Intern CX Intern

IMotorbike

Malaysia - Customer Service Executive Malaysia - Customer Service Executive

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

16 days ago

Inchcape Shipping Service

Communicate with the customer to establish precise requirements to ensure the PDA is accurate and reflects the customer’s request
Refer to port details in the shared drive and liaise with local offices to source accurate information required for the PDA
Follow up on the PDA’s that are issued within the specified SLA and obtain feedback from the customer ...

Posted

18 days ago

CX Intern CX Intern

IMotorbike

Senior Executive, Customer Relationship Management - App Engagement Senior Executive, Customer Relationship Management - App Engagement

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

19 days ago

Cuckoo International (MAL) Berhad

Executive - Operations - Customer Services (Business Channels) Executive - Operations - Customer Services (Business Channels)

Plan, execute, and evaluate cross-channel engagement campaigns to drive App Downloads, Registrations, and Monthly Active Users (MAU).
Conceptualize and execute digital loyalty initiatives, gamification mechanics, and targeted push/in-app messaging to improve customer retention and feature utilization.
Map and optimize end-to-end customer lifecycle journeys within the app (Onboarding, Activation, Retention, and Win-back). ...

Posted

20 days ago

Hong Leong Bank Berhad

Technical Salesperson Technical Salesperson

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...

Posted

a month ago

PES Technologies

Electrical Engineer (Control Systems - Automation) Electrical Engineer (Control Systems - Automation)

Learn Industrial Pumps & Valves
Centrifugal pumps and industrial pump applications
Pump selection and basic sizing ...

Posted

10 days ago

FlexLink Engineering Sdn Bhd

Sales Engineer Sales Engineer

Programming
Hardware engineering
Project commissioning ...

Posted

10 days ago

Sunrise Industrial Supplies Sdn Bhd

Sales Administrator - Sales Support Sales Administrator - Sales Support

Provide technical support and product demonstrations to potential customers, showcasing the features and benefits of our industrial assembly tools, mold & die components, stud welding equipment, and painting tools.
Collaborate with the sales team to understand customer requirements and develop tailored solutions to meet their specific needs.
Conduct on-site visits to customer facilities to assess their current processes and identify opportunities for improvement using our products. ...

Posted

24 days ago

Noble Wall Interiors (M) Sdn Bhd

Senior Sales Engineer Senior Sales Engineer

The Sales Administrator / Sales Support provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. The role includes preparing quotations, processing sales orders, coordinating with customers, suppliers, warehouse and logistics, maintaining accurate sales records, and supporting residential and commercial fit-out projects.

Posted

a month ago

Pusaco Industrial Supplies Sdn Bhd

Intern, Regional Product (Beverage, Frappe) Intern, Regional Product (Beverage, Frappe)

Develop and execute sales strategies to expand product adoption across factories and industrial plants.
Build and maintain strong relationships with purchasing, maintenance, and engineering teams.
Identify new business opportunities and grow revenue streams through solution selling and cross-brand integration. ...

Posted

9 days ago

ZUS COFFEE

Senior Sales Engineer Senior Sales Engineer

Support the Frappe Squad in managing the end-to-end product lifecycle — from ideation to launch.
Conduct market and user research to identify opportunities for new Frappe flavors, packaging, or limited-edition concepts.
Assist in product testing and sensory evaluation, gathering feedback on taste, texture, and customer preference. ...

Posted

22 days ago

Pusaco Industrial Supplies Sdn Bhd