2 Customer Journey Mapping Jobs - June 2026 - Urgent Hiring

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Head of Customer Experience

Head of Customer Experience Head of Customer Experience

DCR Marketing Sdn Bhd

DCR Marketing Sdn Bhd is top company

MYR5,000 - MYR8,000 Per Month

Petaling Jaya, Selangor

Near Train Station

Minimum 3-5 years in Customer Service / Customer Experience roles
At least 1-2 years in a leadership or managerial position
Experience in banking, fintech, or financial services is highly preferred ...

Customer Relationship Management (CRM) Customer Journey Mapping

Posted

a day ago

Manager, Customer Happiness Manager, Customer Happiness

ZUS COFFEE

Undisclosed

The MYSG Customer Happiness Manager is responsible for leading end-to-end customer support operations, driving customer experience improvements, and building a high-performing service team across Malaysia and Singapore.
This role oversees operational performance, SOP governance, workforce planning, stakeholder collaboration, and customer journey enhancements to ensure consistent, efficient, and customer-centric service delivery across all touchpoints.
The position also plays a key role in strengthening service quality, operational scalability, and continuous improvement initiatives aligned with business and customer needs. ...

Posted

17 days ago

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