Customer Management Jobs in Shah Alam - September 2026

Jobs

Companies

Forums

Showing 22 jobs results for "customer management" in Shah Alam

Never miss any updates for Customer Management jobs in Shah Alam

Assistant Restaurant Manager

Assistant Restaurant Manager Assistant Restaurant Manager

Beeworks Food Sdn Bhd

MYR2,200 - MYR2,900 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Shah Alam, Selangor

Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...

Restaurant Management Customer Service

Posted

3 days ago

Warehouse Assistant Manager Warehouse Assistant Manager

Tiong Nam Logistics Solutions Sdn Bhd

MYR6,000 - MYR8,000 Per Month

Full Time

Shah Alam, Selangor

Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
Supervise warehouse personnel by assigning tasks, monitoring productivity, providing coaching, and ensuring compliance with company policies, SOPs, and safety requirements.
Maintain inventory accuracy through cycle counts, stock reconciliations, and timely investigation of inventory discrepancies. ...

Communication

Posted

2 months ago

Warehouse Supervisor Warehouse Supervisor

Hunters International

MYR3,500 - MYR5,000 Per Month

Full Time

Shah Alam, Selangor

Minimum SPM or equivalent qualification.
2-3 years of hands-on experience in warehouse, fulfillment, or logistics operations.
Ability to read Mandarin (essential for processing Mandarin-printed order notes, labels, and product details), alongside basic English or Bahasa Malaysia. ...

warehouse fulfillment

Posted

a month ago

Service Advisor Service Advisor

Honda Malaysia

Undisclosed

Full Time

Shah Alam, Selangor

Attend to customers’ daily service needs as compliance to SST procedures.
Greet customers and schedule service appointment.
Write service orders and descriptions of problems and repairs. ...

Communication

Be an early applicant!

Posted

2 months ago

Service Advisor Service Advisor

Honda Malaysia

Full Time

Shah Alam, Selangor

Attend to customers’ daily service needs as compliance to SST procedures.
Greet customers and schedule service appointment.
Write service orders and descriptions of problems and repairs. ...

Communication

Be an early applicant!

Posted

2 months ago

Customer Relationship Management Manager Customer Relationship Management Manager

Bell Ward Malaysia

Full Time

Shah Alam

We are looking for a CRM manager to lead the development of a customer-centric ecosystem across mobile app and digital platforms with one of our food retail clients.
CRM Strategy & Customer Lifecycle Management
• Develop and execute CRM strategies that drive app downloads, active user growth, customer retention, and lifetime value. ...

Posted

4 days ago

Customer Service Support (Order Management) Customer Service Support (Order Management)

Ichor Systems, Inc.

Full Time

Shah Alam

Process and enter customer orders accurately and within the required timeline
Review order details, including part numbers, quantities, pricing, and delivery requirements
Provide timely order confirmations and updates to customers ...

Posted

16 days ago

Supervisor, Customer Service (Order Management - Japanese Speaker) Supervisor, Customer Service (Order Management - Japanese Speaker)

Alcon

Full Time

Shah Alam

Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...

Posted

a day ago

Senior Executive, Customer Relationship Management - App Engagement Senior Executive, Customer Relationship Management - App Engagement

Cuckoo International (MAL) Berhad

Full Time

Shah Alam

Plan, execute, and evaluate cross-channel engagement campaigns to drive App Downloads, Registrations, and Monthly Active Users (MAU).
Conceptualize and execute digital loyalty initiatives, gamification mechanics, and targeted push/in-app messaging to improve customer retention and feature utilization.
Map and optimize end-to-end customer lifecycle journeys within the app (Onboarding, Activation, Retention, and Win-back). ...

Posted

4 days ago

Supervisor, Customer Service (Order Management – ANZ - SG) Supervisor, Customer Service (Order Management – ANZ - SG)

Alcon

Full Time

Shah Alam

Lead and supervise customer service operations for ANZ & Singapore markets to deliver exceptional customer experiences and achieve service level targets.
Act as the primary escalation point for customer inquiries, complaints, delivery issues, and complex order management cases.
Support sales teams and channel partners with order processing, returns management, and customer-related activities. ...

Posted

6 days ago

Supervisor, Customer Service (Order Management – ANZ - SG) Supervisor, Customer Service (Order Management – ANZ - SG)

Alcon

Full Time

Shah Alam

Lead and supervise customer service operations for ANZ & Singapore markets to deliver exceptional customer experiences and achieve service level targets.
Act as the primary escalation point for customer inquiries, complaints, delivery issues, and complex order management cases.
Support sales teams and channel partners with order processing, returns management, and customer-related activities. ...

Posted

9 days ago

Supervisor, Customer Service (Order Management – HK - KR) Supervisor, Customer Service (Order Management – HK - KR)

Alcon

Full Time

Shah Alam

Generate the best customer experience through deep customer knowledge and personalized attention
Act as the first contact line for the sales force, following up on client consultations and incidents
Provide advice and information on the company's value proposition, products, commercial conditions, and added value ...

Posted

16 days ago

Supervisor, Customer Service (Order Management - Japanese Speaker) Supervisor, Customer Service (Order Management - Japanese Speaker)

Alcon

Full Time

Shah Alam

Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...

Posted

22 days ago

Sr. Associate I, Customer Service Support (Order Management - Korean Speaker) Sr. Associate I, Customer Service Support (Order Management - Korean Speaker)

Alcon

Full Time

Shah Alam

Order Management
Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
Ensure all orders are processed accurately and in alignment with internal policies and service standards ...

Posted

a month ago

Sr. Associate II, Customer Service Support Sr. Associate II, Customer Service Support

Alcon

Full Time

Shah Alam

Manage and resolve blocked, incomplete, and exception orders to ensure timely order fulfillment and customer satisfaction.
Administer billing processes and ensure orders are invoiced accurately through SAP transactions (VXF3, VF04, V23).
Maintain and govern master data tables including listings/exclusions, CMIR, output tables, licensing restrictions, and related customer service data. ...

Posted

2 days ago

Sales Administrator - Sales Support Sales Administrator - Sales Support

Noble Wall Interiors (M) Sdn Bhd

Full Time

Shah Alam

The Sales Administrator / Sales Support provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. The role includes preparing quotations, processing sales orders, coordinating with customers, suppliers, warehouse and logistics, maintaining accurate sales records, and supporting residential and commercial fit-out projects.

Posted

11 days ago

F-B Operation Manager-Area Manager F-B Operation Manager-Area Manager

Dexrich Ayee

Full Time

Shah Alam

Build leadership by managing a full team and preparing for higher responsibility in multi-outlet operations.
Sharpen operational skills by owning inventory, rostering, and cost control across the outlet.
Strengthen supplier and local partner relationships to improve sourcing and negotiation skills. ...

Posted

16 days ago

Operation Manager Operation Manager

Dexrich Ayee

Full Time

Shah Alam

Build leadership by managing a full team and preparing for higher responsibility in multi-outlet operations.
Sharpen operational skills by owning inventory, rostering, and cost control across the outlet.
Strengthen supplier and local partner relationships to improve sourcing and negotiation skills. ...

Posted

19 days ago

Senior Executive, Performance Marketing Senior Executive, Performance Marketing

ZUS COFFEE

Full Time

Shah Alam

Maintain and update landing pages to support ongoing campaigns and conversion journeys.2. Collaborate with Creative, Content, and Commercial teams to ensure assets and deliverables align with campaign briefs andtimelines.3. Flag optimization opportunities and emerging trends across platforms to support continuous improvement.4. Stay updated on new tools, platforms, and campaign approaches relevant to growth marketing.5. Contribute to the development of playbooks and best practices to improve marketing execution across the team.
Position Responsibilities:
Primary Job Responsibilities:1. Execute and optimize paid digital campaigns across Meta, TikTok, Google, and e-commerce platforms, managing audience targeting, budget pacing, and day-to-day performance monitoring.2. Support marketplace (Shopee, Tiktok Shop and Lazada) and Shopify performance by executing campaigns, coordinating product promotions, and monitoring conversion journeys to support GMV and sales targets.3. Execute CRM and lifecycle marketing initiatives through Klaviyo, including campaign setup, flow maintenance, customer segmentation, and performance tracking.4. Monitor key performance indicators and prepare regular performance reports to support data-driven decision-making.5. Support the planning and execution of full-funnel growth initiatives across acquisition, conversion, and retention, in line with team objectives and timelines. ...

Posted

2 days ago

Admin Executive Admin Executive

A.M.MARKETING SDN BHD

Full Time

Shah Alam

Expand your operational skills by managing end-to-end office administration and vendor interactions, giving you practical FMCG exposure.
Gain hands-on experience with inventory tracking and basic accounting tasks that strengthen your CV for future supervisory roles.
Build strong stakeholder relationships by coordinating between sales, warehouse, and external suppliers to improve turnaround times. ...

Posted

2 days ago

Receptionist - Admin Assistant Receptionist - Admin Assistant

ZUS COFFEE

Full Time

Shah Alam

Reception & Front Desk ManagementManage daily reception operations, including welcoming visitors, handling enquiries, and ensuring a professional front-ofhouse experience.
Visitor & Guest ManagementCoordinate visitor registration, access arrangements, meeting room coordination, and assist external guests, vendors, andbusiness partners during their visit.
Parking ManagementManage visitor and guest parking arrangements, including registration, parking allocation, and coordination with relevantparties to ensure a smooth parking experience. ...

Posted

11 days ago

Head Chef Head Chef

Jj Asia Manufacturing Sdn Bhd

Full Time

Shah Alam

Lead kitchen-to-production projects and expand your portfolio across commercial food lines.
Elevate your management skills by guiding a mixed team of cooks and production staff.
Expand your professional network with suppliers, QA teams, and production planners. ...

Posted

10 days ago