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Customer Relations Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 710 jobs results for
"customer relations"
in Federal Territory
Never miss any updates for Customer Relations jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Strong Customer Sales Service and Customer Support skills, with the ability to manage inquiries and resolve issues effectively.
- Focus on Customer Satisfaction and Customer Experience, with a commitment to building long-term customer relationships.
- Professional Phone Etiquette and clear communication skills in spoken and written formats. ...
Posted
9 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Assist in preparing sales reports, order tracking, and customer data management
- Support the sales team with quotation preparation, follow-up, and customer communication
- Coordinate with internal teams (logistics, finance, warehouse) to ensure smooth order fulfillment ...
Posted
10 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Respond promptly and professionally to customer inquiries via phone, email, or live chat
- Provide accurate information regarding products, services, and company policies
- Assist customers with order placement, shipment tracking, returns, and exchanges ...
Posted
15 days ago
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
a day ago
Undisclosed
KL City
- Provide high-quality customer support via ticketing system, chat, and email.
- Triage and respond to incoming client enquiries and requests promptly, gathering necessary information to assess urgency and impact.
- Resolve client issues or escalate appropriately while ensuring responses and resolutions meet agreed SLAs. ...
Posted
2 days ago
Undisclosed
KL City
- Provide high-quality customer support via ticketing system, chat, and email.
- Triage and respond to incoming client enquiries and requests promptly, gathering necessary information to assess urgency and impact.
- Resolve client issues or escalate appropriately while ensuring responses and resolutions meet agreed SLAs. ...
Posted
2 days ago
(Timesconsult) Times Management Consultancy Sdn. Bhd.
MYR1,700 - MYR2,000 Per Month
KL City
- Customer Service
- a) Performing excellent customer service with great selling up skill
- b) Helping customer feel comfortable ...
Posted
a day ago
Undisclosed
KL City
- We Are Urgently Hiring: Customer Service Executive
- Position: Customer Service Executive
- Location: Kuala Lumpur, Malaysia ...
Posted
2 days ago
Undisclosed
KL City
- Support Customers Across Multiple Channels – Respond to customer questions through phone, email, and ticketing platforms with professionalism, accuracy, and enthusiasm.
- Resolve Customer Concerns – Investigate issues, de-escalate challenging situations, and use sound judgment to identify effective solutions.
- Process Orders and Claims – Assist with order processing, refunds, warranty claims, and status updates while maintaining accurate customer records. ...
Posted
2 days ago
Undisclosed
KL City
- E2E Order Management and processing in SAP for assigned subregion/customer groups/key accounts (including intercompany orders) with products ship-from respective central DC.
- Coordinate with logistics, transportation and DC teams to ensure on time in full delivery of the customer orders, paying close attention to ordering terms & conditions (e.g. SEA or AIR) and accounts with specific requirements (e.g. customers on FCA incoterms)
- Ensure that minimum shelf-life requirements are properly maintained in the WMS (Warehouse Management System) and only products with the acceptable remaining shelf-life are sent to customers. ...
Posted
2 days ago
Undisclosed
KL City
- Build and deliver training programs that strengthen customer service quality, compliance, and operational efficiency.
- Identify training needs and design engaging learning experiences for CS teams.
- Equip staff with deep knowledge of fintech products (e-wallet, credit, insurance, loan servicing) and dispute management processes. ...
Posted
3 days ago
Undisclosed
KL City
- Manage and supervise the customer service teams to ensure they provide excellent customer service to all customers.
- Develop and implement customer service policies and procedures to improve the overall customer experience.
- Monitor customer service metrics and identify areas for improvement. Develop and execute plans to improve customer satisfaction and retention. ...
Posted
4 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Handle customer enquiries through face-to-face, phone and online channels.
- Provide friendly and professional customer service to students, parents and clients.
- Coordinate class schedules, programmes and student-related matters. ...
Posted
4 days ago
Undisclosed
KL City
- Be the voice of the client: Build meaningful, long‑term relationships through regular communication and genuine collaboration.
- Deliver seamless logistics solutions: Track, manage, and coordinate shipments using our OneTrack Dashboard, ensuring smooth transitions from order to delivery.
- Drive efficiency and accuracy: Maintain client dashboards, profiles, and reports to keep information current and reliable. ...
Posted
4 days ago
Undisclosed
KL City
- Attend to customers and intermediaries’ enquiries and service requests received across all communication channels, e.g phone, e-mail, webchat and social media.
- Deliver delightful service experience by providing accurate and timely response that meets the targeted service turnaround time.
- Comply with relevant regulations, internal guidelines, and procedures. ...
Posted
4 days ago
Undisclosed
KL City
- To fulfil all call work related to SG’s management of the client database which includes calls to Active, Unrealised, Inactive and one-off donors for various reasons such as to obtain new financial details, to upgrade donation amount, to reactivate the donor, to convert the donor to recurring etc.
- To call donors upon receiving bounced mail to obtain a correct and complete mailing address
- To attend and manage all inbound calls from donors ...
Posted
5 days ago
Undisclosed
KL City
- Respond promptly and professionally to customer inquiries via phone, email, or live chat
- Provide accurate information regarding products, services, and company policies
- Assist customers with order placement, shipment tracking, returns, and exchanges ...
Posted
18 days ago
MYR2,400 - MYR3,000 Per Month
Bangsar South
- Handle inbound calls professionally, accurately, and within the required service standards.
- Perform customer verification before disclosing information or processing any request.
- Identify correct type of case and escalate cases promptly through the approved channel. ...
Posted
9 days ago
Undisclosed
KL City
- To perform/deliver a quality services to customer airlines’ passengers in respect to check-in, boarding, special and baggage services as per carrier and company’s standards and procedures.
- To provide excellent and efficient service to our passengers at Check in and at other customer service touch points in accordance to company standard and procedures.
- To perform departure and arrival processes at gate / MLO in accordance with carrier and company standards and procedures. ...
Posted
10 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Handle customer enquiries, feedback and complaints through WhatsApp, phone calls, email, social media and other customer service channels.
- Respond to customers professionally and ensure enquiries and complaints are attended to within the required timeline.
- Record, categorize and track customer enquiries and complaints using the designated tracking or ticketing system. ...
Posted
10 days ago
MYR4,200 - MYR5,500 Per Month
KL City
- Health insurance
- Opportunities for promotion
- Professional development ...
Posted
10 days ago
Undisclosed
KL City
- Handle day-to-day customer inquiries and shipment coordination (Air, Sea, and Land).
- Prepare, verify, and update shipment documents (booking, billing, delivery orders, etc.).
- Coordinate closely with internal teams – operations, sales, warehouse, and transport – to ensure on-time delivery. ...
Posted
10 days ago
Undisclosed
KL City
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025 ...
Posted
11 days ago
Undisclosed
KL City
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces ...
Posted
11 days ago
Undisclosed
KL City
- Respond to candidate enquiries through WhatsApp, phone calls and other communication channels.
- Provide information about available vacancies and application requirements.
- Follow up with candidates regarding their applications and required documents. ...
Posted
11 days ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
11 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Handle customer inquiries related to TikTok PayLater accounts and payments.
- Contact customers regarding outstanding or overdue PayLater payments.
- Provide clear information on payment amounts, due dates, and payment methods. ...
Posted
14 days ago
Undisclosed
KL City
- Lead the planning and execution of CRM and loyalty strategies that drive customer acquisition, engagement, retention, and lifetime value.
- Manage the end-to-end loyalty programme experience, including membership growth, tier benefits, rewards, and customer lifecycle initiatives.
- Develop customer segmentation strategies and oversee targeted, personalised campaigns across multiple channels. ...
Posted
2 days ago
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