Customer Relations Jobs in Federal Territory - June 2026 - Urgent Hiring
Showing 701 jobs results for
"customer relations"
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Job "customer relations"
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MYR2,800 - MYR4,200 Per Month
KL City
- Instant Engagement: Manage and respond to high volumes of incoming chats and direct messages (DMs) across Shopee, Lazada, TikTok Shop, and WhatsApp.
- Public Comment Moderation: Proactively monitor and reply to comments on social media posts (Facebook, Instagram, TikTok) to maintain a positive brand image and drive product interest.
- Review Management: Respond to customer reviews on e-commerce platforms, addressing feedback and turning neutral/negative experiences into positive outcomes. ...
Posted
11 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Open to fresh graduates or with relevant working experience
- Customer Service Assistant
- Salary Range: Up to RM2400/month ...
Posted
11 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Provide comprehensive end-to-end support for riders and drivers, including onboarding, issue resolution, and escalation management across voice, chat, and digital channels.
- Identify and understand the needs of riders and drivers to offer effective solutions and ensure customer satisfaction.
- Build and maintain strong, trust-based relationships with customers through open and interactive communication. ...
Posted
11 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Provide comprehensive end-to-end support for riders and drivers, including onboarding, issue resolution, and escalation management across voice, chat, and digital channels.
- Identify and understand the needs of riders and drivers to offer effective solutions and ensure customer satisfaction.
- Build and maintain strong, trust-based relationships with customers through open and interactive communication. ...
Posted
11 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Identify and understand the needs of riders and drivers to offer effective solutions and ensure customer satisfaction.
- Build and maintain strong, trust-based relationships with customers through open and interactive communication.
- Work collaboratively with team members to enhance customer service processes and improve the overall customer experience. ...
Posted
11 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Identify and understand the needs of riders and drivers to offer effective solutions and ensure customer satisfaction.
- Build and maintain strong, trust-based relationships with customers through open and interactive communication.
- Work collaboratively with team members to enhance customer service processes and improve the overall customer experience. ...
Posted
11 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Provide comprehensive end-to-end support for riders and drivers, including onboarding, issue resolution, and escalation management across voice, chat, and digital channels.
- Identify and understand the needs of riders and drivers to offer effective solutions and ensure customer satisfaction.
- Build and maintain strong, trust-based relationships with customers through open and interactive communication. ...
Posted
11 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Identify and understand the needs of riders and drivers to offer effective solutions and ensure customer satisfaction.
- Build and maintain strong, trust-based relationships with customers through open and interactive communication.
- Work collaboratively with team members to enhance customer service processes and improve the overall customer experience. ...
Posted
11 days ago
Undisclosed
KL City
- Responsible for ensuring a positive customer journey by providing specialist relationship management support as a named advisor, from planning to certification production through to invoice.
- Prioritise, plan and ensure completion of complex customer activity from planning to certification production through to invoice, in line with or ahead of agreed business SLAs (ensuring that utilisation for FTE colleagues vs subcontractors is optimised and that travel time, assessor competencies/ activity codes, usage of subcontractors are taken into account).
- Take responsibility to ensure effective and timely invoicing of accounts ensuring that BOS is updated with the right notes and purchase order. Liaise with the invoicing team to ensure effective and timely invoicing of accounts. ...
Posted
11 days ago
MYR4,000 - MYR8,000 Per Month
KL City
- Provide professional consultation on aesthetic treatments and skincare
- Counsel suitable treatment plans and products alongside Aesthetic Consultant
- Build long-term relationships with clients ...
Posted
11 days ago
MYR1,800 - MYR1,800 Per Month
- Customer service: 1 year (Preferred)
- To handle day-to-day operations based on the SOP .
- To be front customer service and the image of the Wetland Studios Putrajaya by attending to all the Guest needs and creating a memorable and enjoyable experience for the guest. ...
Posted
11 days ago
MYR7,000 - MYR7,000 Per Month
KL City
- Receives incoming call, emails and chat.
- Responds in accordance with channel received with first call resolution as a goal.
- Provides prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer. ...
Posted
11 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Key Responsibilities
- * Handle customer inquiries via calls, emails, and chats related to fraud issues
- * Support fraud case escalations from National Scam Response Centre (NSRC) ...
Posted
11 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Supervise and guide a team of customer service representatives, ensuring they adhere to
- established
- policies and procedures. ...
Posted
12 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Supervise and guide a team of customer service representatives, ensuring they adhere to
- established
- policies and procedures. ...
Posted
12 days ago
MYR5,000 - MYR6,500 Per Month
KL City
- Customer Service Officer
- This role is responsible for being the front line voice of company in working with our customers to solve their questions and concerns.
- Not a heavy technical skill set, but very knowledge heavy, will need to maintain knowledge/understanding regarding company product and regional nuances ...
Posted
12 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Provide real-time support via voice, live chat, email, and social media (L1 & L2 enquiries).
- Assist customers with mobile banking apps and resolve issues following SOPs.
- Escalate complex issues to the right teams for quick resolution. ...
Posted
12 days ago
MYR2,000 - MYR3,500 Per Month
KL City
- Banking: 1 year (Required)
- Position: Customer Service Agent - Level 1
- Job Type: Full Time, Contract (12 Months Renewable) – 24/7 ...
Posted
12 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Deliver end-to-end customer service, managing inquiries, orders, deliveries, complaints, and follow-ups.
- Process sales orders, delivery schedules, and documentation accurately.
- Coordinate with sales, warehouse, logistics, and finance teams to ensure smooth delivery. ...
Posted
12 days ago
MYR9,000 - MYR9,500 Per Month
KL City
- Strong Japanese communication skills (Kanji)
- Good English communication
- Customer service/BPO experience preferred ...
Posted
12 days ago
MYR9,000 - MYR9,500 Per Month
KL City
- Strong Japanese communication skills (Kanji)
- Good English communication
- Customer service/BPO experience preferred ...
Posted
12 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Handle customer inquiries via: o Live chat o Inbound/outbound calls o Email
- Resolve standard L1 queries, including: o General product information o Basic transaction status checks o Account guidance and FAQs
- Follow strict SOP-based handling and scripts ...
Posted
12 days ago
MYR5,000 - MYR7,500 Per Month
KL City
- Handle inbound and outbound customer interactions professionally through phone calls, emails, and live chat channels
- Respond promptly to customer inquiries related to products, services, orders, payments, account issues, and general support matters
- Identify customer needs and provide accurate, efficient, and customer-focused solutions ...
Posted
12 days ago
Undisclosed
KL City
- Assist the Customer Care team in responding to customer queries professionally and in a timely manner.
- Support the team in communicating solutions and updates to merchants, agents, and consumers.
- Assist in routing escalations to the appropriate internal teams or communication channels. ...
Posted
12 days ago
Undisclosed
KL City
- Respond to customer inquiries via phone and/or email promptly and professionally.
- Provide step-by-step assistance to customers on using the company’s EV charging stations and mobile app.
- Identify and resolve technical issues with EV chargers including connectivity, hardware malfunctions, and payment processing errors. ...
Posted
13 days ago
Undisclosed
KL City
- Upkeep of equipment rental movement (AX) records and procedures.
- Troubleshoot AX system error (if applicable)
- Ensure that all invoices are sent to customers on a timely manner after issuance of ...
Posted
13 days ago
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