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Customer Relations Jobs in Shah Alam - August 2026 - Urgent Hiring
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"customer relations"
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Undisclosed
- Lead one of the assigned special projects or initiatives to improve our Order to Delivery process to improve customer satisfaction level and Customer Care team service quality.
- Assist in gathering customer feedback through several feedback channels and campaign. Monitor, analyse and drive the improvement plans in collaboration with other department stakeholders.
- Support initiatives to increase digital tools adoption for customers (myGAS portal) and internal employees related to Feedback, Telephony system, and ERP platform new functionality. ...
Posted
a month ago
MYR2,500 - MYR3,500 Sebulan
- Candidate must possess at least Diploma in Business Studies/Administration/Management, Records Management or other related fields.
- At least 2 years of working experience in related field.
- Knowledge of appropriate software including Microsoft Office, Outlook and Adobe Acrobat. ...
Posted
a month ago
Undisclosed
- To liase with customers for order bookings
- Single contact person for the customer assigned to you.
- To constantly monitoring cargo movement locally & cross border. ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
16 days ago
Undisclosed
- Manage customer purchase orders, order entry, and order administration through ERP systems, including Microsoft D365 and AX2012, while supporting system migration initiatives.
- Review purchase orders, order changes, and customer requests to ensure compliance with internal policies, procedures, and traceability requirements.
- Provide responsive pre-sales and after-sales customer support, acting as the primary contact for customer inquiries and order-related matters. ...
Posted
a month ago
Undisclosed
- Contact for Customer Inquiries, orders, and RMA request.
- Enter customer orders into database accurately and promptly
- Verify order details for accuracy and completeness ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago
Undisclosed
- Deliver exceptional customer support by responding to inquiries, resolving issues promptly, and ensuring a positive customer experience across all communication channels.
- Act as the primary point of contact for customers, maintaining high service standards, building customer loyalty, and supporting the achievement of business service and satisfaction goals.
- Process and manage customer sales orders accurately and timely from order receipt through to delivery and invoicing, ensuring compliance with company procedures. ...
Posted
a month ago
Undisclosed
- Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner while;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product ...
Posted
2 days ago
Undisclosed
- Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
- Ensure all orders are processed accurately and in alignment with internal policies and service standards
- Manage backorder communications with customer and sales team ...
Posted
4 days ago
Undisclosed
- Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
- Ensure all orders are processed accurately and in alignment with internal policies and service standards
- Manage backorder communications with customer and sales team ...
Posted
5 days ago
Undisclosed
- Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
- Ensure all orders are processed accurately and in alignment with internal policies and service standards
- Manage backorder communications with customer and sales team ...
Posted
3 days ago
Undisclosed
- Providing superior service to branch customers and cross selling of bank products as applicable
- Required to carry clear sales targets for specific products
- Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
15 days ago
Undisclosed
- Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
- Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
- Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...
Posted
16 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
10 days ago
MYR400 - MYR700 Sebulan
- Excellent analytical and problem-solving abilities
- Solid understanding of statistical concepts and methods
- Excellent communication skills, both written and verbal ...
Posted
25 days ago
MYR4,000 - MYR7,000 Sebulan
- Expedite import and export shipment matters.
- Expedite, container shipping and inland logistics matters.
- Expedite arrangement of shipping and inland logistics schedule matters. ...
Posted
22 days ago
Undisclosed
- We're Hiring: Assistant Manager – Customer Service
- Shah Alam, Selangor, Malaysia
- DCH Auriga Malaysia Sdn Bhd is seeking an experienced and results-driven Assistant Manager – Customer Service to lead our Customer Service function within the Healthcare Distribution business. ...
Posted
a month ago
Undisclosed
- Process customer inquiries
- Perform order entry with a high degree of accuracy
- Contact for Customer Inquiries, orders, complaints, RMA’s and quotes. ...
Posted
a month ago
MYR1,700 - MYR2,100 Sebulan
- Handle customer enquiries through phone calls and emails, including shipment bookings and pick-up arrangements.
- Enter shipment bookings into the system and ensure all information is accurate and complete.
- Provide customers with updates on their shipment status and assist in handling complaints. ...
Posted
14 hours ago
Undisclosed
- Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
- Develop a culture in line with International Operations Vision to make every customer touch point brilliant
- Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
19 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
24 days ago
Undisclosed
- Customer Purchase/Sales order entry into SAP system
- Management of Order through to Delivery via SAP system?
- Assist on Quality Inspection Management (QIM) processing – manage Goods Return & Unsold return request from customer ...
Posted
22 days ago
Undisclosed
- Accurately process and enter orders, including those requiring special handling or cases where order entry by external vendors is not feasible. This includes digital order entry utilizing OCR technology.
- Manage end‑to‑end order processing—order intake, validation, modification, fulfillment, and closure—across Sales, Returns, Samples, Demos, and Equipment orders.
- Proactively manage backorder scenarios by coordinating timely and clear communications with customers and the sales team. ...
Posted
9 days ago
MYR1,850 - MYR2,100 Sebulan
- Attend and taking care of customer orders
- Generate picking list for operation personnel to prepare and ready the shipment to ship out
- follow up POD. ...
Posted
a month ago
SPERTON India - Where Great People Meet
Undisclosed
- Handle back-end customer service cases including complaints, shipment enquiries, and follow-ups received via phone, email, chat, and WhatsApp.
- Investigate shipment issues by coordinating with Network, Ground Operations, and Customer Operations Post Sales teams.
- Provide customers with timely and accurate updates on the status and resolution of their cases. ...
Posted
a month ago
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