To interact with patients, parents, and medical professionals. Provide information in response to enquiries, appointment, activities planned by the centre, concerns and requests about service.
Carry order problems to closure across three parties — customer, caterer, and our internal teams. Most of your day is an unresolved thread that needs someone to chase it, decide, and close it before the delivery window.
Multilingual Customer Service & Operations Executive based near KLCC, Kuala Lumpur. Full-time, on-site role providing customer support across via messaging, phone and email; handling back-office operations including data entry, record keeping and basic system maintenance; supporting daily operations and basic sales activities. Work hours are 9:00 AM–9:00 PM with 4 rest days per month.