Customer Service Management Jobs in Ampang - October 2026 - Urgent Hiring
Showing 21 jobs results for
"customer service management"
in Ampang
MYR5,500 - MYR6,000 Per Month
Near Train Station
- Human Resources: • Effective staff management, including motivation, development, performance management, recruitment at site. • Organizing formal training with the Human Resources Department, providing structured on the-job training, and identifying and addressing individual training needs. • Overseeing work schedules for all employees to ensure full value is always offered to our clients and residents. • Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.2. Implementation of Standards: • Ensure that the preparation, presentation, and service is carried out promptly according to Sodexo standards. • Leading by example with a hands-on knowledge and involvement of all aspects of the catering operation striking an effective balance between this and the administrative duties. • Delegating and instructing staff to ensure quality food service is always carried out. 3. Food Safety: • To comply with all statutory and Sodexo obligations regarding food safety, HACCP and hygiene standards. • Achieve zero proven food borne illnesses or unfit food incidents. • SEQ/ SHE manual and procedure • Ensuring the kitchen and service team has adhere a working knowledge of and administers all food safety and HACCP practices / requirement. • Ensure legal requirements and standards related to Sodexo Food Safety and Workplace Safety and Health are implemented and adhered during the entire Operational processes related to Food Services and its scope of activities. • Ensure food safety procedures are adhered to by kitchen and service's team. • Ensure only trained employees are deployed and have been briefed on their roles. • Any other food safety related tasks assigned e.g. temperature monitoring of food, storage and equipment, taking food samples, cleaning activities 4. Menu Planning and Merchandising: • To plan the menu together with the Head Chefs, for each operation's requirement. • Establish an ongoing marketing / promotions campaign and ensure all staff carry this out. • To maintain and continuously improve food services and standards. 5. Finance • To manage all aspects of the food service, to ensure a sustainable financial result is achieved in line with the set budget. • Manage the accounting and bookkeeping function with legible, precise, accurate and timely completion of the GRR, time sheets, stock take, payroll and other documents as required. • Maintain the security of float, cash, equipment, stock and maintenance of the premises. • To actively pursue and achieve budget targets and assist in budget compilation where appropriate. • Reporting on actual business income to the Operations Manager on a monthly or as needs basis. 6. Client Retention: • Establishment and maintenance of sound business relationships with client and site managing team clients to ensure maximum business retention. • To deal professionally with Customer feedback. • Appropriate follow-up on client meetings and requirements with applicable correspondence, reports and proposals as necessary. 7. Innovation: • Constantly refining and improving the operations and encouraging and recognizing innovation and incorporating innovations into work procedures. • Development of new initiatives in all aspects of the business. General:
- • Responsible for the overall daily outlet operations.
- • Liaising with any contractors, agencies, and suppliers to ensure the services we offer are of a standard pleasing to the clients and guests alike. ...
Posted
a month ago
Up to MYR2,500 Per Month
Fresh Graduates
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
a month ago
Up to MYR2,500 Per Month
Fresh Graduates
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
Undisclosed
Near Train Station
- Greet customers in a friendly and professional manner, creating a welcoming atmosphere.
- Present menus and provide detailed information about food and beverage options, including daily specials and promotions.
- Take accurate food and beverage orders from customers and relay them to the kitchen and bar staff promptly. ...
Posted
3 months ago
Up to MYR2,500 Per Month
Fresh Graduates
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Posted
4 months ago
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Oversee the daily operations of the learning center to ensure a smooth and efficient workflow.
- Lead, manage, and support teachers and customer service staff.
- Build good rapport and maintain professional communication with parents. ...
Be an early applicant!
Posted
3 days ago
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Oversee the daily operations of the learning center to ensure a smooth and efficient workflow.
- Lead, manage, and support teachers and customer service staff.
- Build good rapport and maintain professional communication with parents. ...
Be an early applicant!
Posted
3 days ago
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Oversee the daily operations of the learning center to ensure a smooth and efficient workflow.
- Lead, manage, and support teachers and customer service staff.
- Build good rapport and maintain professional communication with parents. ...
Be an early applicant!
Posted
3 days ago
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Oversee the daily operations of the learning center to ensure a smooth and efficient workflow.
- Lead, manage, and support teachers and customer service staff.
- Build good rapport and maintain professional communication with parents. ...
Be an early applicant!
Posted
3 days ago
MYR5,500 - MYR6,000 Per Month
Near Train Station
- Human Resources: • Effective staff management, including motivation, development, performance management, recruitment at site. • Organizing formal training with the Human Resources Department, providing structured on the-job training, and identifying and addressing individual training needs. • Overseeing work schedules for all employees to ensure full value is always offered to our clients and residents. • Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.2. Implementation of Standards: • Ensure that the preparation, presentation, and service is carried out promptly according to Sodexo standards. • Leading by example with a hands-on knowledge and involvement of all aspects of the catering operation striking an effective balance between this and the administrative duties. • Delegating and instructing staff to ensure quality food service is always carried out. 3. Food Safety: • To comply with all statutory and Sodexo obligations regarding food safety, HACCP and hygiene standards. • Achieve zero proven food borne illnesses or unfit food incidents. • SEQ/ SHE manual and procedure • Ensuring the kitchen and service team has adhere a working knowledge of and administers all food safety and HACCP practices / requirement. • Ensure legal requirements and standards related to Sodexo Food Safety and Workplace Safety and Health are implemented and adhered during the entire Operational processes related to Food Services and its scope of activities. • Ensure food safety procedures are adhered to by kitchen and service's team. • Ensure only trained employees are deployed and have been briefed on their roles. • Any other food safety related tasks assigned e.g. temperature monitoring of food, storage and equipment, taking food samples, cleaning activities 4. Menu Planning and Merchandising: • To plan the menu together with the Head Chefs, for each operation's requirement. • Establish an ongoing marketing / promotions campaign and ensure all staff carry this out. • To maintain and continuously improve food services and standards. 5. Finance • To manage all aspects of the food service, to ensure a sustainable financial result is achieved in line with the set budget. • Manage the accounting and bookkeeping function with legible, precise, accurate and timely completion of the GRR, time sheets, stock take, payroll and other documents as required. • Maintain the security of float, cash, equipment, stock and maintenance of the premises. • To actively pursue and achieve budget targets and assist in budget compilation where appropriate. • Reporting on actual business income to the Operations Manager on a monthly or as needs basis. 6. Client Retention: • Establishment and maintenance of sound business relationships with client and site managing team clients to ensure maximum business retention. • To deal professionally with Customer feedback. • Appropriate follow-up on client meetings and requirements with applicable correspondence, reports and proposals as necessary. 7. Innovation: • Constantly refining and improving the operations and encouraging and recognizing innovation and incorporating innovations into work procedures. • Development of new initiatives in all aspects of the business. General:
- • Responsible for the overall daily outlet operations.
- • Liaising with any contractors, agencies, and suppliers to ensure the services we offer are of a standard pleasing to the clients and guests alike. ...
Posted
a month ago
MYR5,500 - MYR6,000 Per Month
Near Train Station
- Human Resources: • Effective staff management, including motivation, development, performance management, recruitment at site. • Organizing formal training with the Human Resources Department, providing structured on the-job training, and identifying and addressing individual training needs. • Overseeing work schedules for all employees to ensure full value is always offered to our clients and residents. • Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.2. Implementation of Standards: • Ensure that the preparation, presentation, and service is carried out promptly according to Sodexo standards. • Leading by example with a hands-on knowledge and involvement of all aspects of the catering operation striking an effective balance between this and the administrative duties. • Delegating and instructing staff to ensure quality food service is always carried out. 3. Food Safety: • To comply with all statutory and Sodexo obligations regarding food safety, HACCP and hygiene standards. • Achieve zero proven food borne illnesses or unfit food incidents. • SEQ/ SHE manual and procedure • Ensuring the kitchen and service team has adhere a working knowledge of and administers all food safety and HACCP practices / requirement. • Ensure legal requirements and standards related to Sodexo Food Safety and Workplace Safety and Health are implemented and adhered during the entire Operational processes related to Food Services and its scope of activities. • Ensure food safety procedures are adhered to by kitchen and service's team. • Ensure only trained employees are deployed and have been briefed on their roles. • Any other food safety related tasks assigned e.g. temperature monitoring of food, storage and equipment, taking food samples, cleaning activities 4. Menu Planning and Merchandising: • To plan the menu together with the Head Chefs, for each operation's requirement. • Establish an ongoing marketing / promotions campaign and ensure all staff carry this out. • To maintain and continuously improve food services and standards. 5. Finance • To manage all aspects of the food service, to ensure a sustainable financial result is achieved in line with the set budget. • Manage the accounting and bookkeeping function with legible, precise, accurate and timely completion of the GRR, time sheets, stock take, payroll and other documents as required. • Maintain the security of float, cash, equipment, stock and maintenance of the premises. • To actively pursue and achieve budget targets and assist in budget compilation where appropriate. • Reporting on actual business income to the Operations Manager on a monthly or as needs basis. 6. Client Retention: • Establishment and maintenance of sound business relationships with client and site managing team clients to ensure maximum business retention. • To deal professionally with Customer feedback. • Appropriate follow-up on client meetings and requirements with applicable correspondence, reports and proposals as necessary. 7. Innovation: • Constantly refining and improving the operations and encouraging and recognizing innovation and incorporating innovations into work procedures. • Development of new initiatives in all aspects of the business. General:
- • Responsible for the overall daily outlet operations.
- • Liaising with any contractors, agencies, and suppliers to ensure the services we offer are of a standard pleasing to the clients and guests alike. ...
Posted
a month ago
Undisclosed
Near Train Station
- Greet customers in a friendly and professional manner, creating a welcoming atmosphere.
- Present menus and provide detailed information about food and beverage options, including daily specials and promotions.
- Take accurate food and beverage orders from customers and relay them to the kitchen and bar staff promptly. ...
Posted
3 months ago
Undisclosed
Near Train Station
- Greet customers in a friendly and professional manner, creating a welcoming atmosphere.
- Present menus and provide detailed information about food and beverage options, including daily specials and promotions.
- Take accurate food and beverage orders from customers and relay them to the kitchen and bar staff promptly. ...
Posted
3 months ago
Undisclosed
Near Train Station
- Greet customers in a friendly and professional manner, creating a welcoming atmosphere.
- Present menus and provide detailed information about food and beverage options, including daily specials and promotions.
- Take accurate food and beverage orders from customers and relay them to the kitchen and bar staff promptly. ...
Posted
3 months ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago
Up to MYR12 Per Hour
Near Train Station
- Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
- Able to communicate in Bahasa Malaysia and English.
- Able to work shifts, on weekends, and public holidays. ...
Be an early applicant!
Posted
a year ago