Customer Service Manager Jobs in Bandar Kuala Lumpur - September 2026

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Showing 50 jobs results for "customer service manager" in Bandar Kuala Lumpur

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Assistant Restaurant Manager

Assistant Restaurant Manager Assistant Restaurant Manager

Beeworks Food Sdn Bhd

MYR2,200 - MYR2,900 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...

Restaurant Management Customer Service

Posted

4 days ago

Assistant Restaurant Manager

Assistant Restaurant Manager Assistant Restaurant Manager

Beeworks Food Sdn Bhd

MYR2,200 - MYR2,900 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...

Restaurant Management Customer Service

Posted

4 days ago

Operation Executive (Fresh Market Putrajaya) Operation Executive (Fresh Market Putrajaya)

MBG Fruits Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Full Time

Putrajaya, Wilayah Persekutuan Putrajaya

Ensure proper opening and closing procedures are followed in line with MBG Fresh Market policies.
Coordinate with other HODs to maintain store standards, cleanliness, and workplace safety.
Supervise team members across relevant departments, ensuring all tasks are performed effectively. ...

Leadership Supervising

Posted

15 days ago

Service Crew/ Captain/ Supervisor/ Manager (KL Chinese Restaurant) (Mandarin Speaker) Service Crew/ Captain/ Supervisor/ Manager (KL Chinese Restaurant) (Mandarin Speaker)

Upgrowth HR Sdn Bhd

MYR2,500 - MYR6,000 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Welcome customers and arrange seating where required.
Take food and beverage accurately.
Recommend suitable menu items to customers according to their needs and preferences. ...

良好服务意识与沟通能力熟悉基本服务流程、点餐收银、菜品推荐

Posted

20 days ago

Service Crew Service Crew

Upgrowth HR Sdn Bhd

MYR2,500 - MYR6,000 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Welcome customers and arrange seating where required.
Take food and beverage accurately.
Recommend suitable menu items to customers according to their needs and preferences. ...

良好服务意识与沟通能力熟悉基本服务流程、点餐收银、菜品推荐

Posted

20 days ago

Assistant Branch Manager Assistant Branch Manager

Affin Bank Berhad

Undisclosed

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Manage daily branch operational activities in accordance with internal policies,
Branch Manual, and regulatory requirements
Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...

Communication

Be an early applicant!

Posted

2 months ago

Assistant Branch Manager Assistant Branch Manager

Affin Bank Berhad

Undisclosed

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Manage daily branch operational activities in accordance with internal policies,
Branch Manual, and regulatory requirements
Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...

Communication

Be an early applicant!

Posted

2 months ago

Customer Service Manager Customer Service Manager

Mondiale VGL

Full Time

KL City

Be the voice of the client: Build meaningful, long‑term relationships through regular communication and genuine collaboration.
Deliver seamless logistics solutions: Track, manage, and coordinate shipments using our OneTrack Dashboard, ensuring smooth transitions from order to delivery.
Drive efficiency and accuracy: Maintain client dashboards, profiles, and reports to keep information current and reliable. ...

Posted

21 days ago

Customer Service Manager Customer Service Manager

Mondiale VGL

Full Time

KL City

Posted

21 days ago

Customer Service Manager Customer Service Manager

Mondiale VGL

Full Time

KL City

Be the voice of the client: Build meaningful, long‑term relationships through regular communication and genuine collaboration.
Deliver seamless logistics solutions: Track, manage, and coordinate shipments using our OneTrack Dashboard, ensuring smooth transitions from order to delivery.
Drive efficiency and accuracy: Maintain client dashboards, profiles, and reports to keep information current and reliable. ...

Posted

3 days ago

Customer Service Manager, Desa Park City Customer Service Manager, Desa Park City

HSBC

Full Time

KL City

Some careers grow faster than others.

Posted

13 days ago

Customer Service Manager, Desa Park City Customer Service Manager, Desa Park City

HSBC

Full Time

KL City

Champion a customer-first culture by setting high service standards and effectively resolving escalated issues.
Act as the primary point of contact for escalated customer inquiries and complaints, ensuring prompt resolution and reporting via tracking systems.
Promote and encourage the use of digital banking platforms to improve customer convenience. ...

Posted

14 days ago

Manager - Customer Service - Operations (Klang Valley) Manager - Customer Service - Operations (Klang Valley)

Hong Leong Bank Berhad

Full Time

KL City

Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently. ...

Posted

7 days ago

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

Hong Leong Bank Berhad

Full Time

KL City

Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently. ...

Posted

6 days ago

Manager - Customer Service - Operations (Klang Valley) Manager - Customer Service - Operations (Klang Valley)

Hong Leong Bank Berhad

Full Time

KL City

Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently. ...

Posted

a month ago

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

Hong Leong Bank Berhad

Full Time

KL City

Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently. ...

Posted

a month ago

Customer Service - Back Office Manager Customer Service - Back Office Manager

Valetax

Full Time

KL City

Key Responsibilities
Operations Management
- Oversee daily Customer Service and Back Office operations. ...

Posted

6 days ago

SEA Customer Service Operations Manager SEA Customer Service Operations Manager

Xiaomi Technology

Full Time

KL City

KPI Delivery & Operations Management: Lead and monitor customer service KPIs (response time, connection rate, resolution rate, satisfaction, complaint rate). Ensure targets are met through goal setting, data review, and corrective actions.
BPO Team Management: Manage outsourced customer service teams of 50+ members. Establish supplier evaluation and inspection mechanisms to balance service quality with operational cost.
Complaint Risk Control: Handle escalated complaints, batch issues, and public sentiment risks. Collaborate with business teams for root cause analysis and corrective actions. Develop standardized SOPs to reduce complaint rates. ...

Posted

16 days ago

Assistant Manager, Premier Customer Service Assistant Manager, Premier Customer Service

Public Mutual Berhad

Full Time

KL City

To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience.
To ensure prompt resolution of escalated enquiries/ complaints.
To maintain and upkeep the service quality provided to all unit holders with adherence to the specified turnaround time. ...

Posted

17 days ago

Head of Customer Service Head of Customer Service

Monee

Full Time

KL City

Manage and supervise the customer service teams to ensure they provide excellent customer service to all customers.
Develop and implement customer service policies and procedures to improve the overall customer experience.
Monitor customer service metrics and identify areas for improvement. Develop and execute plans to improve customer satisfaction and retention. ...

Posted

2 days ago

Head of Customer Service - Performance Management Head of Customer Service - Performance Management

Omya

Full Time

KL City

Define and implement global service management strategies and governance frameworks for Omya OS&S to ensure consistency and compliance
Define and own the KPI framework and target-setting for OS&S service performance (availability, SLA adherence, quality, cost, customer satisfaction)
Establish a reliable performance reporting cadence and deliver accurate, actionable reports and insights to OS&S leadership and Omya executive stakeholders ...

Posted

6 days ago

Mgr-At Your Service Mgr-At Your Service

Marriott International

Full Time

KL City

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ...

Posted

6 days ago

Customer Support Team Manager (Work from Home in Malaysia) Customer Support Team Manager (Work from Home in Malaysia)

Otonomee

Full Time, Work from Home

WFH

KL City

Online Gym and Wellbeing Studio.

Posted

6 days ago

Customer Experience Manager Customer Experience Manager

Nutanix

Full Time

KL City

Build and maintain strong relationships with assigned customer accounts to ensure their success with Nutanix technology.
Act as the post-sales trusted advisor for 10-12 strategic customers, overseeing customer needs from deployment to adoption to long-term operation to expansion.
Collaborate with internal teams to optimize resource utilization and serve customer requirements effectively. ...

Posted

6 days ago

Executive - Operations - Customer Service (Business Channels) Executive - Operations - Customer Service (Business Channels)

Hong Leong Bank Berhad

Full Time

KL City

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...

Posted

9 days ago

Aftersales Manager Aftersales Manager

Zeekr Malaysia

Full Time

KL City

A global leader in smart electric vehicles and automotive innovation.
Owns iconic brands including Geely Auto, ZEEKR, Volvo, Polestar, Lotus, and holds a 17% stake in Aston Martin.
Boasts $100B+ in assets and employs 140,000+ people worldwide. ...

Posted

9 days ago

CS - Back Office Manager CS - Back Office Manager

Weera Global

Full Time

KL City

Key Responsibilities
Operations Management
- Oversee daily Customer Service and Back Office operations. ...

Posted

9 days ago

Service Manager - F-B (AGSM) Service Manager - F-B (AGSM)

Shangri-La Group

Full Time

KL City

Oversee daily operations of the Lobby Lounge to ensure smooth service and profitability
Maintain exceptional service standards in line with Shangri-La policies and brand expectations
Lead, supervise, and motivate service staff, including scheduling, training, and performance management ...

Posted

9 days ago

Service Manager - F-B (AGSM) Service Manager - F-B (AGSM)

Shangri-La Group

Full Time

KL City

Oversee and ensure the smooth daily operations of banquet functions and events.
Maintain service quality, food and beverage standards, and cleanliness of assigned areas.
Ensure company policies, procedures, and service standards are communicated and consistently followed by team members. ...

Posted

9 days ago

Head of Customer Service Hub, Malaysia Head of Customer Service Hub, Malaysia

Siemens

Full Time

KL City

Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...

Posted

14 days ago